Author: Todd Phillips

Generations of Success

March 8, 2016

MEET THE CLARKS, THE PROUD DEALERSHIP FAMILY THAT JUST CELEBRATED 100 YEARS RUNNING CANADA’S OLDEST CHEVROLET DEALERSHIP, J. CLARK AND SON LTD. IN FREDERICTON, N.B. HOW DID THEY DO IT? You can forgive the Clark family for being proud as …

Watch your mouth

February 11, 2016

SEE MORE COVERAGE OF CADA SUMMIT 2016 Dealers could be one sentence or one slip up away from doing serious damage to their brands and their dealership’s reputation, according to crisis communications expert and media trainer Jeff Ansell, President of …

Science road trip

December 21, 2015

DEALERS AND F&I MANAGERS WENT BACK TO SCHOOL IN OCTOBER TO LEARN EVERYTHING THEY ALWAYS WANTED TO KNOW ABOUT CORROSION — BUT WERE TOO AFRAID TO ASK IN OCTOBER, two waves of dealership personnel made the pilgrimage to the tiny …

Celebrating change

December 17, 2015

A lot has happened since we published the first issue of Canadian auto dealer 10 years ago. In November 2005, Opposition Leader Stephen Harper introduced a motion of no confidence in the Liberal government led by Paul Martin, leading to …