As you know from the last giant issue that thumped on your desk before the holidays, Canadian auto dealer recently celebrated its 10th anniversary. As we were putting the finishing touches on that issue, we were also well into the …
SEE MORE COVERAGE OF CADA SUMMIT 2016 Dealers could be one sentence or one slip up away from doing serious damage to their brands and their dealership’s reputation, according to crisis communications expert and media trainer Jeff Ansell, President of …
SEE MORE COVERAGE OF CADA SUMMIT 2016 The retail world will never be the same, and companies that don’t adapt will suffer a fate similar to the former video retail giant Blockbuster — extinction — dealers were told by Douglas …
SEE MORE COVERAGE OF CADA SUMMIT 2016 Two demographic experts presented a snapshot into the changing consumer landscape with their presentation: The DemandShift at the fourth annual CADA Summit at the Omni King Edward Hotel in Toronto. Their main message: …
SEE MORE COVERAGE OF CADA SUMMIT 2016 If dealers felt at all relaxed about their businesses, they didn’t after Ray Boisvert left the stage at the CADA Summit. Boisvert joked that other speakers were speaking about hope, trust, greater connectivity …
Harry Mertin, the newly-appointed CADA Chairman, says it’s time that the people who work tirelessly behind the scenes to safeguard dealer interests in Canada get a little more recognition “I’d be pleased if we could improve giving credit where …
DEALERS AND F&I MANAGERS WENT BACK TO SCHOOL IN OCTOBER TO LEARN EVERYTHING THEY ALWAYS WANTED TO KNOW ABOUT CORROSION — BUT WERE TOO AFRAID TO ASK IN OCTOBER, two waves of dealership personnel made the pilgrimage to the tiny …
A lot has happened since we published the first issue of Canadian auto dealer 10 years ago. In November 2005, Opposition Leader Stephen Harper introduced a motion of no confidence in the Liberal government led by Paul Martin, leading to …
WOW. Over its illustrious history, the automotive industry has faced its fair share of scandals and setbacks. There have been recalls affecting countless millions of vehicles, automakers not fully disclosing safety-related risks, and an endless series of lawsuits and fines, …
Since it’s inception, I have had the pleasure of being part of the planning committee that helps pull together the annual CADA Summit event. On February 10, 2016, the fourth CADA Summit will be held, and it has rapidly become …
Scott Stratten isn’t someone you want to piss off. No, really. The unassuming looking Oakville, Ont. resident might just look like an ordinary guy going through his life doing ordinary things. But he’s watching. And assessing. If someone from your …
SOME PROSPECTS AND CUSTOMERS JUST DON’T TRUST YOU. THAT’S NO PROBLEM. USE THE POWER OF TRANSPARENCY AND THE INTERNET TO BUILD TRUST AND ATTACK STEREOTYPES, DEALERS LEARNED AT THE THIRD ANNUAL KIJIJI DEALERTALK EVENT A steady stream of passion-fueled energy …
