Canadian auto dealer interviews the new head of Dealertrack’s Canadian operations There have been a lot of changes in recent years at Dealertrack, and the new leader at the helm is eager to dive in and continue the company’s growth …
Canadian auto dealer’s editors spend a lot of time exploring the forces at work both inside and outside automotive that threaten to disrupt the traditional dealership model. So, when all fingers kept pointing back to the Audi City store in …
There’s a radio advertisement that plays regularly on a sports radio station during my morning commute urging people to visit their local “Dodge/Chrysler retailer.” The ad caught my eye, or my ear I suppose, because we have been writing a …
When he finishes his term next year, CADA Chairman Marc Bourassa will become the longest serving Chairman in the Canadian Automobile Dealers Association’s 75-year history. That’s because he stepped up to the plate from his role as First Vice-Chairman to …
When we first interviewed John White about his new role as President and CEO of the Canadian Automobile Dealers Association (CADA), he had only been on the job for a few days. Now, a few months later, after having criss-crossed …
Here are some facts, figures and food for thought that you can use to impress your colleagues and customers. Safe haven Did you know that residents of Churchill, Canada leave their cars unlocked so that pedestrians who encounter a polar …
Service advisors and technicians now have a way to better manage their workflow through Dealer-FX’s new route sheet. The service tool provider said its new digital route sheet uses predictive analytics to measure and benchmark key service processes, with the …
Axalta Coating Systems is once again hosting its Paint Outside the Can contest in which technicians use their creativity to paint and decorate an empty paint can. “Auto body paint repair requires many skills — problem solving, troubleshooting, critical thinking …
Watch our video interviews with exhibitors at the 2016 NADA Convention & Expo Brian Murphy, Vice-President, Research and Editorial at Canadian Black Book, provides his insights on the customer’s purchase experience, including the issue of transparency, as well as the …
Tools of the trade Technician-friendly Chief aluminum-specific tools GM has approved a group of aluminum-specific tools and equipment by Chief to repair collision damage on the new Cadillac CT6. This includes: • Mobile Dust Extractor – 80L tank (#105-CHD3001) • …
2016 NADA Convention & Expo show floor was packed with new fixed ops equipment and products From cabinets to wheel balancers and more, there were plenty of exciting products on the fixed ops side at the 2016 NADA Convention & …
Shopify makes ecommerce easy. Here’s how the Canadian company became a top performer Online purchases are a huge business, but they can’t happen without the underlying software needed to host the virtual store. Today, many online retailers are relying on …
