Science road trip
DEALERS AND F&I MANAGERS WENT BACK TO SCHOOL IN OCTOBER TO LEARN EVERYTHING THEY ALWAYS WANTED TO KNOW ABOUT CORROSION — BUT WERE TOO AFRAID TO ASK IN OCTOBER, two waves of dealership personnel made the pilgrimage to the tiny …
Author: Todd Phillips
Celebrating change
A lot has happened since we published the first issue of Canadian auto dealer 10 years ago. In November 2005, Opposition Leader Stephen Harper introduced a motion of no confidence in the Liberal government led by Paul Martin, leading to …
Diesel’s dirty cloud
WOW. Over its illustrious history, the automotive industry has faced its fair share of scandals and setbacks. There have been recalls affecting countless millions of vehicles, automakers not fully disclosing safety-related risks, and an endless series of lawsuits and fines, …
Why the CADA Summit matters
Since it’s inception, I have had the pleasure of being part of the planning committee that helps pull together the annual CADA Summit event. On February 10, 2016, the fourth CADA Summit will be held, and it has rapidly become …
Dealertalk 2015: The Brand Man
Scott Stratten isn’t someone you want to piss off. No, really. The unassuming looking Oakville, Ont. resident might just look like an ordinary guy going through his life doing ordinary things. But he’s watching. And assessing. If someone from your …
Dealertalk 2015: Transparency new norm, dealers told
SOME PROSPECTS AND CUSTOMERS JUST DON’T TRUST YOU. THAT’S NO PROBLEM. USE THE POWER OF TRANSPARENCY AND THE INTERNET TO BUILD TRUST AND ATTACK STEREOTYPES, DEALERS LEARNED AT THE THIRD ANNUAL KIJIJI DEALERTALK EVENT A steady stream of passion-fueled energy …
Donning the Laureate jacket
This special issue of Canadian auto dealer is designed in part to be a throwback to the old days of journalism where the corner newsie would yell out the big news of the day: “Extra, Extra, Read all about it! …
Spring tune up
YOUTH A KEY FOCUS AT THE NOVA SCOTIA AUTOMOBILE DEALERS ASSOCIATION (NSADA) ANNUAL CONFERENCE It didn’t feel a whole lot like spring at this year’s CADEX East “spring training” conference, with snow piled up all over the streets of Halifax, …
Cut through the hype
DEALERS ARE BOMBARDED WITH PEOPLE OFFERING COMPLEX ANSWERS TO SIMPLE QUESTIONS I had the privilege of presenting at CADEX 2015, the Nova Scotia Automobile Dealers Association (NSADA) event in Halifax last month on the topic of digital measurement for dealers. …
Canadian International AutoShow highlights
THE THEME OF THE 42ND EDITION of the Canadian International AutoShow (CIAS) held in Toronto is “Life is in Motion” — and there was plenty of motion during the Media Preview day on Thursday, Feb. 12. As per the usual …
Future tech
Their world is changing, but dealers will adapt YOU CAN’T HELP BUT WONDER what the future of mobility will look like in our not-too-distant future. Touring auto shows and checking out the latest offerings from OEMs provide a startling glimpse …
2015 Ontario Dealer Day: video highlights
It was a busy day on the showroom floor at this year’s 2015 Ontario Dealer Day, as Ontario dealers and dealership personnel toured Canada’s largest trade show event for dealers. They could check out the booths from exhibitors offering everything …
