Steve Chipman, CADA Laureate and one of Canada’s most respected and influential dealers, is the newly-elected Chairman of the Canadian Automobile Dealers Association (CADA). Canadian auto dealer sat down with Chipman for an exclusive interview at the Western Canadian Dealer …
A trio of automobile dealer associations from Western Canada joined forces to create one big super event for their collective members this year — and the first-ever Western Canadian Dealer Summit held Nov. 6-8 in Las Vegas, Nev. appears to …
RELAXED CUSTOMERS ARE HAPPY CUSTOMERS. ASK APPLE. Not surprisingly, given my job, I spend a lot of time inside car dealerships. When I’m not talking with the dealership teams, I spend a lot of my time watching customers. The service …
UNIVERSUS MEDIA REDEFINED IMMEDIACY AT ONTARIO DEALER DAY EVENT If you were at Ontario Dealer Day in April, you probably saw the Universus Media video team at work. They were the ones dressed in black shirts with Universus logos on …
New fictional series is aimed to provoke thought — and provoke dealers We’ve now published a handful of fictional columns about a dealer principal named Bill Tanner, who is making his living operating an “automotive retail business” in 2030. He …
In the years ahead, prospects look good for Nova Scotia’s auto dealers, but they will have to adapt to better serve the next generation of buyers, dealers were told at the CADEX East management conference on Friday April 4 in …
It was unseasonably chilly and damp in New Orleans, as the 2014 NADA Convention and Expo got underway but the show floor was bustling, almost the second the doors opened. The convention is the largest annual event of its kind …
CADA Summit attendees can expect a lively debate when the three OEM leaders take the stage for the manufacturing panel at the second annual CADA Summit held next month in Toronto. The three OEM leader panelists met Tuesday at the …
A slick new desktop and mobile application to help connect used car buyers and sellers was recently unveiled at the New Car Dealers Association of B.C.’s annual conference in Whistler, B.C. The website www.rides.ca — up and running from September …
NEW TOOL COULD SHAKE UP USED CAR LISTINGS MARKET Competition is a good thing. Auto dealers are keenly aware of that. They might have the hottest products one year, and then the next year a rival comes up with a …
A slick new desktop and mobile application to help connect used car buyers and sellers was unveiled today at the New Car Dealers Association of B.C.’s annual conference in Whistler, B.C. The website www.rides.ca officially launches September 30, 2013 and …
CUSTOMER TRAINING IS AN OPPORTUNITY FOR DEALERS in that magical moment when a customer gets the keys to his or her new vehicle and proudly drives it off the lot, no one really wants to dampen the mood by seriously …
