At a Safety Research Forum yesterday, Toyota announced the expansion of its partner-based automotive safety initiative with the launch of seven new research programs in partnership with leading research institutions from across North America. The seven new programs are being …
Three new auto dealers have joined the prestigious ranks of the CADA Laureates. Canadian Automobile Dealers Association (CADA) Chairman Al MacPhee announced that Norman Hébert, Jr. of Groupe Park Avenue in Montréal, Que., Christian Chia, of OpenRoad Auto Group, Richmond, …
New problem solver column debuts In this new regular feature, we introduce you to a remarkable customer service specialist who will teach you how to masterfully handle difficult customer disputes that arise in your dealership. Whether you’re selling automotive products …
The Automobile Journalists Association of Canada (AJAC) concluded its Brighton-to-London Eco-Run tour across southern Ontario in bright sunshine as the participating cars and journalists pulled into Fanshawe College in London, Ont. The event began in Brighton, Ont. making stops in …
Nissan Canada says its LEAF “solidified its leadership position in the electric vehicle segment” at the Automobile Journalists Association of Canada (AJAC) EcoRun event held earlier this month. The company says its 100 per cent electric car demonstrated significant running …
Volkswagen has ambitious plans for its North American operations. Having introduced new models intended for high volume production such as the 2012 Jetta and Passat and witnessing a surge in sales, the company is now pushing to grow the service …
In Brighton, Ontario, journalist members of the Automobile Journalists Association of Canada (AJAC) will be driving 23 “green” vehicles from Brighton to Oshawa, Oshawa to Toronto, then Toronto to Hamilton, and finally onwards to London where the green convoy arrives …
But customers need to know what they are If analyst predictions are correct, we’re in for another round of gasoline price hikes this spring and summer. And if past experience is a good indicator, as it usually is, buyers will …
Survey of Canadian car buyers reveals facility plays a big role, but your people matter too Working with one of Canada’s leading research firms, Canadian auto dealer is asking your customers for answers to questions dealers most need to know, …
The Oscars may have come and gone, but for Canada’s Mazda dealers, the excitement comes in March. Last week, Mazda Canada announced its annual Dealer of Distinction awards, to honour dealerships that have excelled in all areas of their dealership …
If so, there’s plenty to sell in today’s cars and trucks Automakers have attempted to sell the safety attributes of their vehicles with varying degrees of success over at least the past 75 years. Advanced safety features did nothing to help …
After some difficult years in the car business, it seems recently that things are turning around. This year’s Canadian International Auto Show continued the trend, with some 40 new Canadian vehicle premieres, including a number of highly anticipated new models. …
