PERFORMANCE GROUPS CAN HELP DEALERS IMPROVE THEIR OPERATIONS. HERE’S HOW TO GET THE MOST OUT OF THEM. Dealers are always looking to learn about the ways they can improve their business. New technologies and forums have made it easier for …
Edmonton-based AutoCanada, the largest multi-location and first publicly traded franchise automobile dealership group in Canada, reported a big increase in its Q2 revenue and gross profit. Revenue from existing and new dealerships increased by 75.6 per cent or $351.8-million to …
YOUTH A KEY FOCUS AT THE NOVA SCOTIA AUTOMOBILE DEALERS ASSOCIATION (NSADA) ANNUAL CONFERENCE It didn’t feel a whole lot like spring at this year’s CADEX East “spring training” conference, with snow piled up all over the streets of Halifax, …
In the third part of our special series, we look back at the Great Depression years and the impact they had on automakers and dealers THE ROARING TWENTIES had been good to the auto industry. Post-WW1 prosperity and mass production …
A little spring clean up can go a long way to boosting morale and instilling more pride in your facility In this column we try to bring facility-centric ideas to the forefront that are generally off the radar, but that …
To show its ongoing support for the students who will one day shape the automotive industry, provincial dealer associations from coast to coast in concert with the Canadian Automobile Dealers Association (CADA), announced a major investment in the Automotive Business …
Millennials are more in love with their cars than many of us think, according to a recent study by MTV. The automotive study, released during a press conference at the 2015 National Automobile Dealers Association (NADA) Convention & Expo held …
For the third consecutive year, Prostate Cancer Canada raffled off a one-of-a-kind vehicle with its Rock the Road draw in support of prostate cancer awareness and research projects. This year’s vehicle, was showcased and auctioned off at the Canadian International …
Toyota once again retained its crown as the top winner in the annual Canadian Black Book ”Best Retained Value” awards, bringing home six awards, which recognize the vehicles that depreciate the least. For the sixth consecutive year, Toyota’s Tundra …
Beginning with a Nissan store, Mark Falkenberg’s group has strategically and profitably expanded its footprint It’s a busy Tuesday at Willowdale Nissan. Customers are perusing the showroom, the service bays are full and Mark Falkenberg is sitting in his office, …
One of the things we often hear, is how dealers are struggling to find quality young people and bring them into the industry. Whether it’s in sales, service, parts, accounting, collision repair or any number of roles, our industry needs …
In August, J.D. Power released its latest annual Customer Commitment Index Study which highlights the levels of satisfaction customers experienced during the vehicle service process. The 2014 study, conducted between February-March and May-June, surveyed those who owned vehicles between 4-12 …
