As the COVID-19 pandemic continues to impact the automotive industry, suppliers are offering ways for dealers to boost revenue through the tire side of their business. Tire changeover and storage are among the few areas in automotive retail that remained …
Last year, the Black Lives Matter movement gained significant traction in the United States and globally, and helped shed further light on a nagging issue within our own industry — the lack of Black representation and leadership in the automotive …
Accelerate Auto was born to combat systemic and anti-Black racism in Canada’s auto industry. Emiliano Void and a powerful group of Black professionals are leading the charge. Editor’s note: As a member of Accelerate Auto, my perspective on the Black …
With the pandemic impacting dealership sales and head-counts, dealers will be focusing their attention on ensuring their business survives the crisis. But to do that, employee training must remain an important part of their ecosystem. According to Chris Schulthies, National …
Employee training and retention re-enters the spotlight with greater importance as governments renew lockdowns and impose tougher rules to manage the pandemic crisis. With COVID-19 cases rising in a number of Canadian provinces, you can be sure that the mental …
Generosity abounds even in tough times 2020 has been a tough year, but there are positive elements and important meanings to be drawn from this experience, particularly where charitable actions are concerned. Every year, Canadian auto dealer magazine reaches out …
Few people are likely to argue with the importance of digital and the need to implement proper processes in the dealership. But whether those processes are digital or not, they will need to be clear and easy for both the …
A unified path is needed to move F&I forward, one that embraces digital, focuses more on the client persona, and ensures good practices are being conducted to boost consumer confidence. Finance and insurance (F&I) has arguably been the slowest department …
There are a number of reasons why homeowners and businesses should consider investing in cyber security — the most noteworthy one is that it is considered to be the socially responsible approach to protecting the confidential information of customers and …
Cyber attacks and threats have significantly increased since the start of the COVID-19 pandemic. With more people working from home, the possibility of a cyber security breach should be anticipated. Cyber attacks have noticeably increased since the COVID-19 outbreak due …
The pre-owned market is made up of several “pockets” of opportunity, and there’s money to be made in more than one of them. The used vehicle market is coming out a winner amid an economic downturn stemming from a global …
AMBASSADORSHIP For extraordinary service to the community and the industry Mike Hacquard, Wolfe Auto Group, Surrey, BC Advice to others: My advice to any young person entering the automotive business would be to always have the willingness to work hard, …
