Planning delivers the “success” in succession. Francis Lamontagne is the president of Lamontagne auto, a Honda dealership in Rimouski, Quebec. He has four children, ranging from young teen to tender adult age. He started to work at the dealership, owned …
While the department may appear slow to evolve due to compliance with regulations and other government rules, F&I innovation is gaining momentum and its tools are quickly evolving. The Finance and Insurance (F&I) department may seem slower to evolve than …
Does your dealership’s health and safety plan include employee screening, record-keeping and audits? As the pandemic rages on, with new variants of the virus in Canada, it is now more important than ever to ensure that dealerships and their staff …
Technology and software are transforming the dealership service experience. The modern fixed ops department and its suppliers were already shifting pre-pandemic, and continue to do so around the themes of greater efficiency, automation, transparency, seamlessness, and improved customer experience. Hunter …
Carbeeza wants to connect dealers with consumers, and consumers with financing options. As consumer expectations for a faster, smoother, and more digital car-buying process firmly takes root amid the pandemic, companies like Carbeeza are using the efficiency of an app …
The Canadian Automobile Dealers Association (CADA) made their first foray into the world of online events with this year’s annual CADA Summit, which took place on Feb. 3, 2021 from 1:00 p.m. until 5:30 p.m. It was a jam-packed agenda …
The first-ever virtual NADA Show kicked off on February 9, offering an online experience packed with speaker presentations, education and workshops sessions, and franchise dealer meetings, and all while running parallel with the expo. Outgoing National Automobile Dealers Association (NADA) …
As the COVID-19 pandemic continues to impact the automotive industry, suppliers are offering ways for dealers to boost revenue through the tire side of their business. Tire changeover and storage are among the few areas in automotive retail that remained …
Last year, the Black Lives Matter movement gained significant traction in the United States and globally, and helped shed further light on a nagging issue within our own industry — the lack of Black representation and leadership in the automotive …
Accelerate Auto was born to combat systemic and anti-Black racism in Canada’s auto industry. Emiliano Void and a powerful group of Black professionals are leading the charge. Editor’s note: As a member of Accelerate Auto, my perspective on the Black …
With the pandemic impacting dealership sales and head-counts, dealers will be focusing their attention on ensuring their business survives the crisis. But to do that, employee training must remain an important part of their ecosystem. According to Chris Schulthies, National …
Employee training and retention re-enters the spotlight with greater importance as governments renew lockdowns and impose tougher rules to manage the pandemic crisis. With COVID-19 cases rising in a number of Canadian provinces, you can be sure that the mental …
