Category: Features

NADA Show 2020: Roadster

March 9, 2020

Andy Moss, CEO Michelle Denogean, Chief Marketing Officer — For U.S.-based Roadster, which offers digital retailing tools, one key observation at this year’s NADA Show was the number of dealers that were eager to jump on the digital bandwagon, according …

NADA Show 2020: Rousseau

March 9, 2020

Benoit Toussaint, Director of Sales — Rousseau Metal, a Quebec-based manufacturer of a wide range of products — including products that dealers and third-party businesses can use for storage — took advantage of the NADA Show 2020 to showcase some …

NADA Show 2020: RouteOne

March 9, 2020

Gary Turac, Sr. Director Strategic Partnerships and Accounts Anthony Goulbourne, President, Canadian Operations — At NADA 2020, the RouteOne team entertained dealers, lenders and other partners at an upscale event, but also worked hard to reinforce the company’s new integrated …

NADA Show 2020: SERTI

March 9, 2020

Nino Malka, National Sales Director — DMS provider SERTI exhibited in the ATD truck show adjacent to the NADA main show and unveiled new product developments to customers. The company, which has a head office in Montreal, Que., has kept …

NADA Show 2020: autoTrader.ca

March 9, 2020

Matt Lawson, Vice-President; Dealer Software & OEM Benoit Laforce, General Manager, Advertising Solutions — This year TRADER showcased its expanded offerings at the NADA Show, investing more in the event this time around after a successful show appearance in 2019. …

NADA Show 2020: Tire Storage Solutions

March 9, 2020

Domenic Ismaele, CEO — Tire Storage Solutions (TSS) has been catering to dealership clients on both sides of the border who are increasingly interested in having their dealerships store their customers’ off-season tires. Although winter tire replacement and storage are …

NADA Show 2020: Winfooz

March 9, 2020

Langley Van Der Kley, Sales Lead, Canada — There was a lot of interest in digital car auctions at NADA 2020, and that kept companies like Winfooz busy. Langley Van Der Kley, the company’s sales lead in Canada, said the …

Walking the walk

February 27, 2020

For Sym-Tech Dealer Services, training F&I managers to boost performance means “walking in their shoes” and closing real deals with real customers — right at the dealership. There’s no doubt — Derek Sloan, the newly-named President of Sym-Tech Dealer Services, …

All eyes on 2020

February 27, 2020

As we enter a new decade, dealers can expect to face headwinds from a sluggish market and the nuisance of cumbersome government policy, but otherwise smooth sailing. We can’t say for certain what lies ahead in 2020, but Canadian car …

What does customer-centric mean today?

December 17, 2019

Improving the in-dealership customer experience has been at the heart of many discussions at dealer-focused events, and dealers are feeling ongoing pressure from their OEMs. How have dealers evolved to meet this need? The need to improve the customer experience …