Computing power required for fully autonomous vehicles is mind boggling Like it or not, we are on the road to an autonomous vehicle future. According to some predictions, autonomous vehicles (AVs) — with no need or provision for drivers — …
Innocent bystanders can be caught in crossfire of negative experiences Most of us have experienced situations in stores, hotels, on airlines and in dealerships, where the behaviour of other customers can leave an indelible impression. The problem is that those …
As more people muse about connected and autonomous vehicles, what impact could it have on your facilities? By the early 2020s, OEMs could earn as much on connected vehicle data as they do on new car sales. Also, by the …
Canadian auto dealer introduces a new column on retail engagement, which will chronicle the ways that digital tools such as digital signage, interactive digital experiences, and new in-store technology are helping the automotive industry provide a more robust and modern …
New websites and programs are targeting auto retail industry A dealership is only as strong as its people. From sales people to service technicians, hiring the right employees can be a challenging process, one that requires an investment in time …
In their zeal to win votes, many politicians don’t appreciate policies that impact car dealers As I write this, the Ontario Progressive Conservative party has thrown out not only its leader but also its well-crafted policy platform for the upcoming …
Dealership performance can improve if dealers focus on leading and not doing I am very fortunate to have the regular opportunity to speak confidentially to auto dealers about their businesses. I consider this an honour and a vote of trust …
How a travel incentive provider is using vacation programs to help dealers entice customers and differentiate themselves from the crowd Dealerships that struggle to stand out among the crowd risk losing new and returning customers, along with any chance of …
If Trump tears up NAFTA: what does that mean for Canadian car buyers? For many readers, the impacts and implications of trade agreements on your businesses may not be easy to discern. In observing the news for the last many …
Face to face communications are effective. So use video to meet more people In the digital age, there is a tool for every phase of the sales funnel — including closing. But the truth is that a face to face …
There’s no need to go on about how things are changing in the consumer world — we all know that and accept it. But, so what? What should we do about it? I’d like to highlight three areas where I …
Lots of new features and reasons to celebrate the industry Western Canada’s biggest celebration of the automobile, the Vancouver International Auto Show, is happening March 28 to April 1 at the Vancouver Convention Centre West, bringing over 400 new vehicles …
