Car dealers who underestimate their female shoppers do so at their peril The auto industry has typically been considered to be a male-dominated sector for decades. From the production line to auto service to dealerships, the automotive sector was primarily …
Musings about the new president, disruption and the changing of the guard I was fortunate enough to attend, and participate on a panel discussion at the 2017 Canadian Automobile Dealers Association Summit held on February 15th, which was, coincidentally my …
How F&I provider LGM supports its employees to benefit customers Strong employee engagement is the key for a successful finance and insurance supplier if they want to satisfy OEM, dealer and customer needs, says Drew Collier, President of Corporate Services …
Automakers agree with the goals, just not the approach of some governments. By the time this column is published, we may actually have the regulations for Bill 104 in Québec, otherwise known as “An Act to increase the number of …
Some say we’ve seen this all before. But this time, it really is different. I first wrote about this topic in 1995–1996. Then again in 2003 when Block Exemption regulations in Europe were introduced, then yet again in 2008-2009 during …
Blogging is a powerful way to boost SEO and raise your industry profile. In 1996, Bill Gates wrote an article about the new opportunity the Internet presented regarding the sharing of information. Though the article focused primarily on how companies …
Dealers need to find a role in this new mobility ecosystem. For most people in this country, owning a car or truck is a given. It’s not just a matter of choice; it’s a necessity. According to the most-recent annual …
Chinese auto dealers are exploring many of the same issues as their Canadian counterparts. On behalf of the New Car Dealers Association of BC (NCDA) and our national Canadian Auto Dealers Association (CADA), I recently travelled to China at the …
It’s anything but slow and steady for the introduction of new vehicle technology It’s the new year, which typically means it’s time for prognostications about all we have to look forward to in the year ahead. In terms automotive technologies, …
Many dealerships are “digital deserts” but with some planning and strategy you can weave in powerful digital signage content throughout your facility We have been hearing about the in store digital revolution for years now. Many dealers have invested to …
You can’t open any automotive blog, trade journal or website without reading something about we need to change the way we buy and sell cars. I think it’s time to stop dancing around at the edges of the status quo …
Dealers trying to navigate the future of auto retailing can be sure of one thing – it will be a wild and wooly roller coaster ride It seems though you cannot escape the barrage of “experts” predicting the demise of …
