Battery chemistries will replace engine specs in your new vocabulary By 2035, if today’s plans and edicts are all realized, 100 per cent of the new cars and light trucks on sale to the public will be battery electric vehicles …
There’s a lot of change in the air and dealers are thinking their way through it As we sit here in the first quarter of 2023, having lived through two tough years of uncertainty, what can we expect in the …
Over the last two years we’ve seen some impressive investment announcements in the Canadian automotive industry the size of which we’ve literally never seen before. These investments are not just in the vehicle manufacturing sector but also in the supplier …
The rise of digital automotive retailing has changed the F&I game The automotive industry has come a long way since the days of customers walking onto the lot and spending hours perusing the showroom floor. The rise of digital automotive …
Skilled worker shortages are a big concern throughout auto industry There is no doubt that the lack of skilled workers is one of the most pressing issues that business owners are facing in today’s economy. More than ever in our …
Conventional heating systems don’t exist in electric vehicles Most new car shoppers probably don’t show a lot of interest in a vehicle’s heating system before buying. It is just something that’s there, expected to be serviceable, and not seen as …
Make sure you’re tracking your return on your advertising dollars When was the last time you analyzed your advertising spend? Is it too much? Too little? Are you allocating the right amount between digital and traditional media? Are items hitting …
It’s time to get your sales team back on track delivering amazing customer service Over the past two years, many dealerships have made record profits, and salespeople have enjoyed the biggest commissions in the history of the retail automotive industry. …
Order-to-delivery is going to be with us for a while, and we need to improve our approach for how we keep our customers in the loop. The rules of the game have changed. If you think back to the days …
Report on state of zero emission vehicle sales lacks context The New Car Dealers Association of BC (NCDA) seriously considers research that may help illustrate or inform the significant challenges the sector has faced over the last two years. These …
Surviving the auto finance bubble burst! The last couple years have been a wild ride for automotive dealers. We’ve dealt with an inventory shortage that shook the industry to its core, and as a result, cars were appreciating in value …
It’s high time for the government to address the rampant exportation of stolen vehicles While most of us might not like to admit it, we’ve probably all been taken advantage of at some point during our lives by those who …
