What happens in Vegas…
If you’ll allow me to alter and repurpose that well known and oft-quoted Vegas slogan, what happens in Vegas won’t stay in Vegas. I know that because I’ll be reporting on it. I’ll be heading down there for Thomson Reuter’s …
Category: Columns
Can an auto show have winners and losers?
What are the implications for dealers of brands that exhibit vs. those that don’t? Does an auto show deliver a return on investment for exhibiting brands? This was one of many questions that that Jason Campbell, General Manager, and his …
Do you work as a dealer group or warring tribes?
Dealer groups often act as “frenemies” instead of allies. It’s costing you money. One of the significant advantages of a dealer group versus a single-point dealership is the ability of the group to centralize many of its resources and initiatives …
A big thanks, to a great man
This issue marks an important milestone — but one that I’d just as soon not write about. It will be the last column penned by our Tech Talk columnist Gerry Malloy. He’s hanging up his pen. Gerry has been an …
It’s hard to measure anxiety
Consumers seem to be adapting to unpredictability, which could be a good thing Recently, there has been a lot of interest, shared by both business owners and ordinary citizens, in regards to where the Canadian economy is going. The end …
Light at the end of the tunnel
Optimists and pessimists have a lot to consider in the days ahead As we peek around the corner to get a glimpse of what could possibly lie ahead, I think of the saying “is that light at the end of …
Autonomous driving a long way down the road
The windy, turbulent evolution of driver-assist technology Since its inception well over 100 years ago, the automobile industry has been an innovation leader. From the steam engine to the internal combustion engine to the automatic transmission, innovation drove the sector …
Embrace new approaches before you have to
One point of contact for sales and F&I taking hold It is said that the only constant in the automotive industry is change, and the way customers are buying cars is no exception. Before the pandemic we talked about this …
The future of hydrogen revisited — again!
Hydrogen always seems to be the Bridesmaid never the Bride technology Over the 17 years this column has existed, few subjects, if any, have been its focus more often than hydrogen (H2) as an automotive fuel, either for use electrochemically …
The dog who caught the car
U.S. emissions changes shift the need for an EV mandate in Canada I have a dog, like many of you do. Fortunately my dog is not one of those that loves to bark at and chase after cars. Nobody …
Selling cars! What an opportunity!
It should be a no-brainer to attract high-energy and motivated people into auto retail careers As we slowly emerge from another winter, dealerships across Canada will be hiring salespeople for the spring market and hunting for “The Next One.” However, …
Don’t fear the year end audit
Many dealerships don’t like audits but they are a necessary part of the business Many dealerships in Canada are going through their year end audit right now. It happens every year and, for some reason, has historically been assigned a …
