Broader shifts in the market and other industries signal even bigger changes to the car buying experience Change in the automotive industry is a strange thing to witness. First we hear everyone talking about it: industry media, event speakers, and experts …
Getting out on the front lines now and again makes you a better boss and businessperson As dealers, we are decision makers. We are called upon daily to make split-second decisions. The management team we have built most often calls …
After two years of online events, the packed TalkAUTO event at the Universal Event Space venue in Vaughan proved that the industry was ready to meet in person again. The conference featured an impressive lineup of guest speakers ready to …
New streams of revenue are out there for those who are willing to adapt The future is green, or at least moving closer to zero emission in the coming decades. The recent new vehicle registration market share figures from S&P …
Strategies to encourage factory order sales and mitigate delay and price increase problems Dealerships across Canada are losing anywhere from ten to 50 per cent of their factory order sales. Although there are situations where vehicles are delayed for prolonged …
How the industry must learn to adapt to the world, post-pandemic In many respects, our industry has experienced Groundhog Day for the past three years —with one challenge after another—collectively impacting our ability to meet customer demand for new vehicle …
Overcoming customer objections to rising interest rates Both sales consultants and financial services managers are increasingly facing showroom and e-lead objections to higher interest rates on both new and pre-owned vehicles. Some customers are fully aware and reluctantly accept today’s …
Six key considerations for choosing the right F&I partner for your dealership Dealers spend a lot of time trying to maximize profitability in their F&I departments. The truth is, this is one of the few remaining profit centers that are …
I’ve never thought of myself as an early adopter. If my lovely wife had a dollar for every time she encouraged me to “try something new”—say other than navy blue sweaters or penne a la vodka when we go to …
Could a revolution in automotive braking be on the horizon? Almost 100 years ago, Walter Chrysler triggered a revolution in automotive braking by fitting the new car bearing his name with standard four-wheel hydraulic brakes—a feature that would become ubiquitous …
Uncertain OEM marketing trends, coupled with the economic forecast, have many dealers feeling uneasy about the future Each fall, as the summer winds down; sunlight hours get shorter and shorter, kids head back to school, and everyone seems to get …
How Canada’s Chemicals Management Plan needs to better align with our global reading partners policies Everyone, every now and then, likes to differentiate themselves by standing out from the pack. Clothes, hairstyles, tattoos, body piercings — you name it, are …
