I have used this space on several occasions to offer insights into the recent evolution of consumer debt dynamics in the Canadian automotive retail market. Though the details varied, the theme did not: consumers have piled on more debt in …
Probably the most common question I get from dealers is “How do I get more leads?” Leads are the lifeblood of automotive retail and when I hear dealers requesting more, I know we can help. With well over 80 per …
A cord cutter is one of 7.6 million households in the U.S. that has chosen to sever relationships with cable and satellite TV services in favor of online offerings. This is the new normal. Traditional media is seeing a decline …
While we’ve seen the availability of battery electric vehicles in Canada jump from five models in 2011 to 17 by the end of this year, the reality is much of that increase has been driven by the need for automakers …
If you took a truck or SUV from your inventory, added a lift kit, some large wheels and tires, custom graphics, a chrome roll bar and maybe a winch, do you think it would draw attention to your dealership? What …
It’s a topic that’s rarely far from the headlines in auto retailing these days. But if you’re a dealer that’s thinking about the future, the best way to approach succession planning might seem a bit like navigating a minefield. Making …
I began my career in the automotive industry working as a Marketing & Internet Director for a Ford dealership in Alberta. I had no previous experience within the automotive space and so I was arguably able to bring a …
Holding a sprig of mistletoe, I thrust it above Lori’s head in the kitchen archway. She looks up, giggling with the same charm that hooked me decades ago. I kiss her and she wraps her arms around my neck. “Get …
Beginning with a Nissan store, Mark Falkenberg’s group has strategically and profitably expanded its footprint It’s a busy Tuesday at Willowdale Nissan. Customers are perusing the showroom, the service bays are full and Mark Falkenberg is sitting in his office, …
One of the things we often hear, is how dealers are struggling to find quality young people and bring them into the industry. Whether it’s in sales, service, parts, accounting, collision repair or any number of roles, our industry needs …
JLR Canada chief talks about the company’s new product onslaught and why quality isn’t just about the vehicle, it’s about the entire ownership experience Canadian Auto Dealer traveled to Jaguar Land Rover Canada’s headquarters in Mississauga, Ontario for a one-on-one …
In Calgary, Alta., the McManes Automotive Group has begun construction of the new South Trail Auto Mall, located in the southeast corner of the city. During a conversation with Canadian auto dealer, Jim and Mike McManes said that the first …
