Although the Seasonally Adjusted Annual Rate (SAAR) dipped slightly from 1.97 to 1.9 million between July and August, in terms of overall performance, last month continued this year’s trend of robust demand for new cars and light trucks in Canada. …
In the second part of our interview with Glen Demetrioff, President and CEO, DMT Development Systems Group, we discuss the importance of quick response times, why different ways of communication are important when it comes to leads and how integration …
On August 29, online wholesale vehicle marketplace TradeRev hosted its first annual Revvie Awards Gala at Malaparte, located at the Toronto International Film Festival (TIFF) Bell Lightbox at 350 King Street West in Toronto, Ont. Canadian auto dealer was invited …
Mobials Inc., Canada’s only syndicated car dealer review program, has announced a partnership with MonsterAuto Inc. to integrate its ReviewMii car dealer reviews into the MonsterAuto.ca auto classified website. The ReviewMii product already integrates car dealer reviews into other leading …
In August, J.D. Power released it’s latest annual Customer Commitment Index Study which highlights the levels of satisfaction customers experienced during the vehicle service process. The 2014 study, conducted between February-March and May-June, surveyed those who owned vehicles between 4-12 …
I had the great pleasure of dining recently with John Clark and his wife Pam last night. John, as some of you will know, is the Dealer Principal at J. Clark & Son Ltd., a GM store in Fredericton that …
YOUR DEALERSHIP’S REPUTATION IS ALWAYS AT RISK I’m not really one of those guys. You know, one of those guys that sees the sign on the side of a truck that says, “If you don’t like my driving, call this …
A recent study conducted by DealerRater, in conjunction with Dataium discovered that dealerships that generate more positive, genuine reviews online are also those that tend to experience higher lead conversions. One store that’s been achieving great success online in working …
GM CANADA CHIEF DISCUSSES PRODUCT, RECALL STRATEGY AND THE FUTURE OF AUTO RETAILING Canadian auto dealer traveled to General Motors of Canada’s headquarters in Oshawa, Ont. for a one-on-one interview with the President and Managing Director, Kevin Williams. Here’s part …
CHANGE IS COMING AND BILL TANNER’S A LITTLE NERVOUS ABOUT THE FUTURE OF FIXED OPS. THEN AGAIN, ANOTHER FRANCHISE OPPORTUNITY IS ALWAYS TEMPTING So this is the future. And I’m not talking distant future; I’m talking maybe eight minutes from …
DMT Development Systems Group has seen rapid growth in the dealer market with its RAPID! Response lead management tool. To help its dealer customers further enhance their lead management process, DMT has been forging new partnerships and rolling out further …
Recognized as an innovative solution for securing, controlling and tracking larger objects, MATRIX Locker systems now enable cellular phones, cash trays and similar items to be managed as efficiently as keys. Items can be returned to any open locker for …
