Follow these handy tips for preparing your facility Electric Vehicles (EVs) are a big part of your future. By some estimates, they will represent 35 per cent or more of new light duty vehicle sales by 2040. Every auto manufacturer …
With new disruptors and players coming into the auto industry, it looks like we are heading towards a revolution — but are we? Revolutions are, by their nature, rare events. True turning points in history, or genuine breaks from the …
Reflecting on changing consumer expectations in the digital era Earlier this fall, I attended the 11th Annual Google ThinkAuto conference in Toronto. Held at Massey Hall, the event had all the makings of a really cool concert, including a last …
How to have conversations with customers about fuel efficiency This statement from The Telegraph, a major U.K. newspaper, caught my attention recently: “Is there a car buyer left in the country who believes the official fuel economy numbers?” It’s a …
Consumer preferences are changing, and our business models must match Over the past few decades, shock waves have hit our beloved industry that drives or promises to drive change. It seems to me that we are, once again, on the …
Automotive technology has come a long way We’ve been hearing a lot lately about disruptive technologies. But the fact is, automotive technology doesn’t change overnight. Even if some new feature such as autonomous capability may seem disruptive when it arrives …
Treat customers with respect, and they will come back Respect is the backbone of customer service. Respecting your customer is really just about treating them the way you would like to be treated. It’s a known fact that before we …
Jaguar Land Rover has come up with a new way to put prospective customers behind the wheel of Jaguar Land Rover vehicles. It’s called the Art of Performance Tour, in which buyers can experience the brands in a fun environment. …
[wzslider autoplay=”true”] Decarie Motors is commemorating its 70th anniversary with the grand opening of its new state-of-the-art facilities for Bentley Montreal, Aston Martin Montreal and Decarie Signature. The new building will add 46,000 square feet to Decarie Motors’ current square …
Canada’s automotive journalists are putting new vehicles to the test to see which ones are the best in market. Automobile Journalists Association of Canada (AJAC) announced its rigorous ‘TestFest’ program is underway for 2016. Vehicles are taken on a series …
Canadian Black Book has added three new members to its senior management team, led by company president Brad Rome. Cole Reiken is the new Vice-President of Digital Strategy and Product Management for the company, with previous experience at Kijiji.ca, Driving.ca, …
How The Car Girls helps dealers make more money Janis Showers was in the middle of a service-call training session when one of the managers at the dealership had a better idea. “Can’t you just make the calls? Can’t you …
