A good fit
Any dealer knows there’s nothing more critical than an efficient CRM when it comes to nurturing client satisfaction and securing repeat business.
News
First impressions
When we first interviewed John White about his new role as President and CEO of the Canadian Automobile Dealers Association (CADA), he had only been on the job for a few days. Now, a few months later, after having criss-crossed …
Shopping tools can boost customer satisfaction
A recent study by J.D. Power shows that the use of online shopping tools can significantly improve satisfaction among consumers shopping for a new vehicle. Four key elements, including information/content, appearance, speed and navigation, were measured to determine how useful …
Richmond Acura opens at Richmond Auto Mall
Richmond Acura has announced its relocation to the Richmond Auto Mall, located at 5580 Parkwood Cres. in Richmond, B.C. The new store will open it’s doors on July 25, 2016. The 33,000 sq.ft. space includes a state-of-the-art service area featuring …
AMVIC nabs curber
The Alberta Motor Vehicle Industry Council (AMVIC) has charged Abe Martens under the province’s Fair Trading Act for selling a vehicle without a licence. Martens plead guilty to being a curber and was fined $3,450. He was also ordered to …
Eye-catching
Canadian auto dealer editors come across videos all of the time. Here are some videos worth watching. Fiat Project Tango augmented reality retail experience by Accenture Augmented reality could be the new test drive. Using FCA’s Project Tango device, consumers …
Alberta’s auto industry has big economic impact
According to a recent study, Alberta’s new car dealers sold nearly 242,500 new vehicles in 2015, amounting to $16.9 billion in retail sales. This represented 22.4 per cent of Alberta’s total retail sales compared to 20.3 per cent nationally.
Porsche breaks ground on new Kelowna store
Porsche Cars Canada and the Wyant Group officially broke ground on Porsche Centre Kelowna, their newest location slated to open in British Columbia in Q1 2017.
DealerRater adds LotShot feature
Car dealer review website DealerRater has announced its integration with LotShot, an application that allows DealerRater certified dealerships to produce customer photos.
ADESA integrates CARPROOF appraisal tool
ADESA Canada announced that it has integrated CARPROOF’s Vehicle Valuation Report into its auction system, helping dealers make informed decisions when they are buying and selling used cars.
Porsche Centre Victoria named certified classic partner
Porsche Cars Canada has announced the opening of Porsche Centre Victoria, making it Canada’s first certified Porsche Classic partner and the fourth of its kind in North America.
Vincentric names best value award winners
Mazda, Toyota and Ford won mainstream brand honours at the fifth annual Vincentric Best Value in Canada awards, which took place recently in Bingham Farms, Mich.
