And a dangerous precedent for dealers I just heard that Ford, Best Buy Canada and Future Shop are teaming up to help consumers link their Bluetooth phones and other devices with Ford’s SYNC system. Wow! I’m a little shocked by …
But what’s happening in Europe has implications for us all In Europe’s recent struggles with excessive government debt and bond markets run amok, there is a lesson for everyone. If painful decisions are punted too far down the road, the …
The growing diversity of the Canadian market is a business opportunity Not long ago, in my corporate days, I remember attending diversity training. Before, the focus was on sameness. Thankfully those days are gone and we realize now the sophisticated …
High dollar and consumer debt are contributing factors The ADESA Canada Used Vehicle Price Index fell for the fourth consecutive month in February, although its rate of decline was lower than during the past three months. It currently sits about …
The question is, “Is it sustainable?” February’s new-vehicle sales in Canada were not only up by 24.9 percent over the same month last year – which was a very low base for comparison – they were up by 2.7 percent …
Because square pegs don’t fit round holes W hen does it make sense to work with a recruiter? When is that the best strategy for hiring new staff? It all depends on the circumstances. While Steve Quinn (Quinn Automotive Group) …
A healthy perspective to maintain Over the course of the Canadian International Auto Show in Toronto and the NADA convention in Orlando, in February, we had the opportunity to talk with key players from every facet of the auto industry, …
A lesson in how not to satisfy customers As I am writing this article I am crisscrossing the USA trying to get to Los Angeles from South Carolina. I am actually on vacation but duty calls and a quick jaunt …
Third consecutive month of decline The ADESA Canada Used Vehicle Price Index for January, prepared by ALG Canada, reflected a weakening of approximately one percentage point from December, seasonally adjusted. Overall auction values were flat as the expected seasonal improvement …
January sales up from 2009 but down from historic norm There was good news and bad in Canada’s new-vehicle sales results for January. While overall sales were up 6.2 percent from the very low base of January 2009 (which also …
But the system is working as it should It’s been over a decade since the subject of automotive recalls has received as much public, political and media attention as it has recently. Back then it was Ford on the hot …
Dealers are feeling the pressure on social media, but common sense has to prevail When I was younger — much younger — I played many different sports while growing up. One thing I remember clearly is how important it was …
