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CADA meetings get political

June 16, 2015

CADA ADDED A DOSE OF POLITICAL FLAVOUR TO THE RECENT BOARD MEETINGS HELD IN OTTAWA The Canadian Automobile Dealers Association wanted to do something different at the recent CADA Spring 2015 executive committee and board of directors meetings held in …

Cut through the hype

DEALERS ARE BOMBARDED WITH PEOPLE OFFERING COMPLEX ANSWERS TO SIMPLE QUESTIONS I had the privilege of presenting at CADEX 2015, the Nova Scotia Automobile Dealers Association (NSADA) event in Halifax last month on the topic of digital measurement for dealers. …

See-through dealerships

Speaker after speaker at the recent Kijiji DealerTalk conference reinforced the event’s central message — that transparency is the name of the game for auto retailers. Whether it’s transparency in new or used vehicle pricing, availability of inventory, incentives, financing …

Canadian dealers crave good service

June 10, 2015

J.D. Power released its 2015 Canadian Dealer Financing Satisfaction Study and found for new-vehicle dealerships in Canada, good service and fast contract funding for all consumer-facing products is more important than obtaining low pricing offered by auto finance providers. Now …

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