Seems like you can’t get your dealership out of second gear? Maybe it’s time to rethink your approach. Is your dealership experiencing momentum? Momentum is a term generally used to describe forward physical movement. its effects, however, can apply to …
Facing pressure from all sides, the federal government has woken up to the auto theft crisis Over the last few months, there are very few topics that have garnered as much media attention as the vehicle theft crisis occurring in …
Part 2 of 2: Going back to basics is going to help boost your sales results in 2024 In the first part of our series on variable training, we dealt with showroom sales processes, digital sales processes, walkaround vehicle presentations …
Forbes’ Customer Experience All-Stars have lessons dealerships can learn. To gain inspiration on how to elevate your customer experience, it is useful to widen your lens and look at high-performers across other industries. In February, Forbes released their second annual …
A proper greeting process will boost your revenues Hopefully you were able to listen to some appointment phone calls. What did you learn? Did they go the way you expected them to? Was the ending of the call enough to …
When looking at financial reporting in the dealership environment, not all reports are created equal I admit it, a deep discussion on financial reporting isn’t the most stimulating topic in the automotive space. It’s not the first thing we think about …
Will we beat the clock to achieve our zero emission vehicle adoption goals? From the point of view of the automotive industry, the more relevant question is: will we beat the clock in achieving our sectoral GHG emission reduction goals? …
Getting better results from your financial services office is a team sport. Every dealership is unique. Each general manager has their own idea of what makes their dealership successful and how to approach meeting those goals. They’ll understand what the …
The best F&I managers have a unique set of skills: business focused yet super customer focused A day in the life of a business manager, much like the iconic Beatles song, is often like a pendulum swinging between different personalities. …
Navigating the promise and perils of lower electricity rates As we work towards a future with a universal adoption of Zero Emission Vehicles (ZEVs), recent studies paint a dichotomous picture of the impact on electricity rates. On one hand, a …
Chinese automakers are eyeing North America but trade agreements make it more complex to navigate The 2024 CADA Summit was an event filled with fascinating and insightful speakers that offered us, the viewers, new and original perspectives on the principal …
With more shoppers tire kicking EVs, the industry has to be ready to provide accurate and useful answers Disruption is feeling like a highly overused word of late. The business media, as well as more than a few LinkedIn members, …
