Author: Zara McAlister

Hyundai offers new service

June 29, 2015

Hyundai Auto Canada is stepping up its customer experience by providing a new service to get vehicles ready for summer driving. Called “Before the Service Experience,” Hyundai technicians will be on site to provide free vehicle inspections, regardless of make, …

Stop forcing, start responding

June 24, 2015

Jared Hamilton, CEO and Founder of DrivingSales, doesn’t beat around the bush. “Our industry is filled with a lot of crappy insight,” said Hamilton in his keynote presentation at the inaugural Canadian Dealer Forum held on June 22-23 in Calgary, …

New documents boost F&I efficiency

June 24, 2015

Nova Scotia F&I managers will soon be armed to better handle F&I transactions. A new and exclusive partnership between the Nova Scotia Automobile Dealers Association and Reynolds and Reynolds, a provider of automobile dealership software, services and forms, will enable …

AMVIC cracks down on curbers

June 24, 2015

The Alberta Motor Vehicle Industry Council is actively hunting down curbers selling vehicles to car buyers. A team of investigators tracked down curbers, or unlicensed, illegal automotive retailers, recently in Lethbridge and Taber, Alta. and in surrounding areas. The investigators …

Missing the mark

June 17, 2015

EXPERTS SAY THAT MANY DEALERS AREN’T SELLING ENOUGH F&I PRODUCTS TO THEIR USED CAR BUYERS. 
IT COULD BE A BIG MISSED OPPORTUNITY Canadian dealers have been a doing a tremendous job of growing their F&I sales. Data from Dennis DesRosiers …