Author: Zara McAlister

Mastering the new world order

October 23, 2015

DEALERS LEARNED THE LATEST DIGITAL MARKETING TIPS AND TRICKS AT CANADIAN DIGITAL DEALER CONFERENCE 8 THE TRILLIUM AUTOMOBILE DEALERS ASSOCIATION (TADA) hosted its eighth Canadian Digital Dealer in Ottawa on Sept.23 and Toronto on Sept.24, 2015. Just as in the …

Hats off to the newest grads

October 23, 2015

CONGRATULATIONS TO THE GRADUATING class of the 2015 Pre-apprenticeship Training for Auto Body Collision and Damage Repair program. Nick Yu took to the stage at the graduating ceremony and accepted his Student of the Year award. He told the audience …

Canadian used car prices rise

October 21, 2015

Used car prices in Canada have gone up, spurred by shopping across the border, reported Scotiabank. “Canadian used car prices have resumed their upward trajectory as rising demand for pre-owned models from Canadian households and foreign buyers have far exceeded …

AutoCanada expands into Ontario

October 21, 2015

Canadian automotive retail giant AutoCanada is solidifying its Ontario presence through a high volume dealership acquisition. The Edmonton-based company announced it has agreed to purchase the right to the operating assets of Hunt Club Nissan Ltd., which owns and operates …

Rising stars

October 21, 2015

  As millennials enter the workforce, the Canadian auto industry is looking to attract top talent. Sym-Tech Automotive Dealer Services Inc. helps to support this by offering a scholarship program with the Automotive Business School of Canada at Georgian College …

Customer service always wins

October 16, 2015

THERE’S A LESSON F&I MANAGERS CAN LEARN FROM J.D. POWER’S 2015 CANADIAN DEALER FINANCING SATISFACTION STUDY It’s been drilled into dealers’ heads that customer service, not price, can help differentiate between competitors. The same holds true for lender partners who …

The swinging 60s

October 16, 2015

THE 1960S WERE A TRANSITIONAL TIME FOR THE AUTO INDUSTRY. WE TAKE A LOOK AT THE CHANGES THAT HAPPENED ON THE RETAIL FRONT The 1950s had been a battlefield in the auto industry, as recession-weary carmakers dumped vehicles onto their …

When chat becomes conversation

October 16, 2015

DMT DEVELOPMENT SYSTEMS GROUP INC. HAS ROLLED OUT A NEW SYSTEM THAT TAKES CONVENTIONAL ONLINE CHAT TO THE NEXT LEVEL When Glen Demetrioff mystery shopped U.S. dealers through their chat functions, he wasn’t too impressed with the online customer experience. …

Find profit in wheel protection

October 16, 2015

WHEN IT COMES TO WHEEL PROTECTION, ALLOYGATOR CANADA’S WHEEL PROTECTION SYSTEM IS GETTING DEALERS RESULTS Curbed wheels. They are a pain for customers and dealerships alike, especially when the dealership represents a high-end brand, and its courtesy vehicles end up …

Make your BDC boom

October 15, 2015

DEALERS LEARNED TIPS AND STRATEGIES FOR OPTIMIZING THEIR BDCS AT THE INAUGURAL DRIVINGSALES CANADIAN DEALER FORUM Business Development Centres (BDCs) were a hot topic at the Canadian Dealer Forum, covered in some of the more intimate breakout sessions. When BDCs …