Online shopping for purchasing a car has never been more popular. But what about if you want to compare leases through an online channel? According to participants of a recent survey from Wantalease.com, in the U.S., many respondents wouldn’t even …
WHY INTERNET CONNECTIVITY FOR CUSTOMERS IS NOW A FUNDAMENTAL PART OF THE AUTO RETAILING END-USER EXPERIENCE The wireless landscape is changing. Smart phones and tablets have forever altered the way we interface with the web. The common thread today is …
A LOOK AT SUCCESSFUL STRATEGIES FOR ATTRACTING TOP TALENT TO YOUR DEALERSHIP It’s human nature to try and save a little up front, yet sometimes this can result in us being labeled “penny-wise and pound foolish.” And when it comes …
CANADIAN AUTO DEALER TAKES A LOOK AT SOME SUCCESSFUL RETENTION STRATEGIES TO BOOST BOTH CUSTOMER LOYALTY AND SATISFACTION A silver E 350 4MATIC pulls into the drive through and before the driver even gets out, a service advisor is there …
THE ANTI-SPAM VORTEX IS NOW UPON US. MAKE SURE YOU’VE TAKEN STEPS TO AVOID THE POTENTIAL (AND VERY COSTLY) PITFALLS How quickly time flies! It was just a few short months ago (in the April 2014 edition of Canadian auto …
As vehicle design and construction evolve, so too must collision repair procedures, equipment and facilities. To help those working in the industry learn more about the latest techniques for welding modern high-strength steels and aluminum Elektron is presenting a free …
As part of its ongoing commitment to serve the unique needs of the Canadian market, Manheim has named Danny Fayad as Vice-President of Sales and Business Development for Canada. Fayad will report to Mike McKinney, Regional Vice-President of Operations, East. …
Next year’s National Automobile Dealers Association (NADA) Convention & Expo, will be held at the Moscone Center, San Francisco from Thursday, Jan. 22, to Sunday, Jan. 25, 2015. This will be the 16th time that San Francisco has hosted the …
Dealers looking for additional peace of mind and perhaps lower insurance premiums, might be interested in the likes of Panasonic’s WJ-NV300 video surveillance solution. Designed for use by small and medium-sized business (under which category fall many auto dealerships), the …
DealerSocket has announced the introduction of a new product that promotes service retention during F&I and service opportunities. MarketPlace Loyalty is a pre-paid maintenance product linked with executable strategies through email, phone, and direct mail reminder campaigns, all from DealerSocket …
Based on data compiled by DesRosiers Automotive Consultants, it would seem that Canadian new vehicle sales are on track for a record year. Totals last month reached 175,428 units, beating the previous June record last year of 171,608. Canadians still …
Saint Lucia might seem like an idyllic paradise for us Canadians, especially after one of the longest and coldest winters in recent memory, but even in paradise, there are real people, coping with real challenges. Nestled in the hills above …
