Yesterday, Houston, T.exas-based CRM solutions firm, CAR-Research XRM, announced its new customer finder tool, CAR-DealFinder. The new tool is an Internet shopping program that monitors the dealer’s database for buyers in the market. It has been designed to integrate seamlessly …
Although BMW AG is leading against rival Mercedes-Benz in global sales, in the U.S. it’s currently the other way around. Mercedes-Benz has taken the lead due to incentives such as its Loyalty Accelerator program, which is designed to make it …
Another month of steady year-over-year growth in September (+6.4 per cent) keeps Canadian new-vehicle sales on track for a near-record year. With 143,143 light vehicles sold, it was the best result for the month since way back in 2000. …
Steven Rattner, who was appointed by President Obama to lead the government’s automotive task force, has said that Ford would have ceased operations too, if it hadn’t have been for federal and provincial aid provided to Chrysler and General Motors. …
Volkswagen AG has reported that sales growth in Europe has slowed to its lowest level in eight months. VW delivered a total of 492,500 vehicles in September, which represents the smallest gain since January’s 0.1 per cent. As a result, …
As part of its ongoing program to become a true, globally focused entity, General Motors recently announced the appointment of Robert E. Ferguson to the newly created position of vice president, global Cadillac. Ferguson, a former telecommunications executive who joined …
Recently, Manheim Canada’s 2012 Annual Canadian Client Advisory Board (CCAB) hosted the nation’s top national customers and remarketers at a two-day discussion and learning event in picturesque Muskoka, Ont. “Our goal was to provide a collaborative, interactive and value-added session …
Synergies are the key to solid service business When it comes to generating sales per work orders, just how many bites of the apple do you get? Another question might be: do you really care? Generally, there are three areas …
Spray-on bedliners are becoming increasingly popular among truck customers as well as a profit centre for dealers For dealers, the ability to understand a particular customer’s needs and wants, includes not only the vehicle and options but also accessories. Furthermore, …
Canadian auto dealer is invited to an Ohio lab to get the lowdown on an electro-magnetic rust control product Given Canada’s harsh climate and the substantial investment consumers make in new vehicles, the notion of protecting them against the elements …
Will today’s spending pay off tomorrow? Each and every dealer in Canada is constantly being asked to invest in their dealerships. These requests largely come from OEMs but sometimes they come from other sources, like municipalities, while even competitive dealers …
A good offence is needed to manage online reviews One marketing channel that deserves more attention is managing your online reputation. Online reviews used to be primarily a defensive play in the automotive space, where dealers were listening online to …
