Power outages, high winds, rain, humidity and cold temperatures — you can throw it all at the Automotive Business School of Canada students and they still put on a smiling face and deliver a great auto show. Despite the less-than-ideal …
History was made in June, when Grand Touring Automobiles opened Lamborghini Uptown Toronto. Located in the bustling suburb of Maple, Ont., the new facility marks a significant milestone for the brand in Canada, as well as a major development in …
MOBILE APP CAPTURES AND SHARES FEEDBACK FROM CUSTOMERS In business, any business, you’re only as good as your reputation. And reputation is something a lot of dealers find themselves struggling with. From a consumer standpoint, car dealers don’t often rank …
CUSTOMER TRAINING IS AN OPPORTUNITY FOR DEALERS in that magical moment when a customer gets the keys to his or her new vehicle and proudly drives it off the lot, no one really wants to dampen the mood by seriously …
Is the increasing complexity of in-car infotainment systems going to create a legal liability for car dealers? That idea crossed my mind earlier this week, and the more I think about it, the more I think there is an issue …
Manheim Canada has announced the appointment of Don Wallace as general manager of Manheim Toronto. In his new role, Wallace is responsible for all business operations at Manheim’s Canadian flagship location, and the country’s first and largest auction. A respected …
A new poll by the Traffic Injury Research Foundation (TIRF) reveals that some groups of Canadians continue to be less aware of the existence or the functioning of vehicle safety features. In a follow-up survey to the 2011 public survey, …
Premier auto dealer review site DealerRater has launched a Canada-specific mobile optimized web site. Canadian automotive consumers can now easily research dealer reviews, rate their own car dealership experiences, and browse cars for sale using mobile browsers on iPhone, Blackberry …
South of the border, Ford Motor Company is on pace to set an all-time Certified Pre-Owned vehicle sales record this year with 228,000 Ford, Lincoln, Mercury certified vehicle deliveries — representing 32 per cent growth versus 2012. “A robust CPO …
DealerSocket’s Enterprise Dashboard Reporting has been named a finalist for the DrivingSales Innovation Cup Award for the Most Innovative Dealership Solution of 2013. Enterprise Dashboard Reporting was selected by a panel of dealer judges from a very competitive field and …
Scotiabank has announced the appointment of Ruth McBride to the position of vice-president manufacturer partnerships, Dealer Products & Programs. In her new role, McBride will be responsible for the overall strategy for product development of retail, manufacturer partner and commercial …
SiriusXM has launched Service Lane, its new program that provides a complimentary two month SiriusXM subscription to qualifying customers who have their satellite radio-equipped vehicles serviced at participating auto dealerships. “Service Lane is being embraced by dealers as a way …
