Hyundai Auto Canada Corp. is rolling out a new suite of branded F&I products that it said will triple the size of its current offerings. “Hyundai is always looking for new opportunities to better serve our customers and this extended …
Rental cars may influence new vehicle purchase decisions, according to survey data from Enterprise Holdings. Nearly six of ten Canadians are using rental vehicles as an extended test drive before purchasing that make or model, found the car rental provider. …
A new oil technology could have a big impact on oil changes at dealerships in the near future. Lubricants manufacturer Castrol has launched Nexcel, a new oil cell that is said to improve engine performance, servicing and sustainability. Castrol said …
With three-quarters of the year down, new vehicle sales in Canada continue their record pace, boding well for a third all-time record year in a row. Sales of 174,337 new vehicles in September were up 3.7 per cent from the …
Strong monthly luxury utility sales and high yearly vehicle sales have spurred transaction prices in the U.S., reported Kelley Blue Book. The estimated average transaction price in the U.S. was around $33,730 in September 2015 —up $660 from that same …
Auction provider Manheim is planning on growing its operations in Western Canada, said parent company Cox Automotive Canada. To help promote that, Manheim Vancouver hosted an inaugural dealer sale on October 6 at 10:00 a.m. It was held at Unit …
Industrial Alliance Insurance and Financial Services Inc. (iA Financial Group) announced it has acquired CTL Corp., the largest privately‐owned consumer vehicle finance company in Canada. The transaction was completed on October 2, 2015. “This strategic acquisition expands the breadth of …
Service departments have many options for vehicle lifts, but it can be tough choosing the right one to suit their operations. Rotary Lift has come out with a free Lift Application Guide that categorizes lift styles according to vehicle sizes …
LIVE CHAT IS BECOMING MORE POPULAR IN CANADA, BUT WHAT’S THE BEST OPTION FOR YOUR DEALERSHIP? As someone with deep knowledge in the digital lead business in both Canada and the U.S., I can tell you that live chat usage …
AUTOMATIC EMERGENCY BRAKING IS ABOUT TO BECOME STANDARD EQUIPMENT In spite of mass media reports to the contrary, the autonomous car isn’t going to swoop down on us fully hatched — apart, perhaps, from some opportunistic attempts at being first …
IT’S ELECTION TIME, BUT DOES THE CANADIAN AUTO INDUSTRY CARE WHO WINS? Given that the title of my column is “The Big Picture,” I’d be remiss if I did not spend some time pondering the outcome of the October 19 …
MAKE MILLENNIALS FEEL COMFORTABLE IN THE F&I OFFICE — AND THEY’LL TALK ABOUT IT Sometimes small gestures can make a big difference in customer experience. Especially when that customer is deciding on a big purchase for the first time — …
