Please hang up and text me!
LOOKING AT CONSUMER TRENDS THAT WILL IMPACT RETAIL IN 2016 AND BEYOND If you look back just five years, the rate of change in the way most business is conducted has been nothing short of amazing — and it’s not …
News
Is colour your website’s weakest link?
MAKE COLOURS WORK FOR YOUR WEBSITES TO HELP GENERATE LEADS Depending on the month and what newsletters you subscribe to, one button colour is held up as the correct choice for high conversion rates. A few months ago it was …
CDK partners with Payworks
Managing your payroll, time and attendance just got easier. A national agreement between Payworks and CDK Global Canada will provide dealers with access to a suite of HR solutions to help them manage their businesses. The companies said that Payworks’ …
Trends worth watching
EXPLORING ISSUES THAT ARE SHAPING THE BUSINESS OFFICE As the margin on new-vehicle sales continues to decline, many dealers are shifting their focus to other profit-generating areas of their operations — like the business office. Over the past year we’ve …
Shop talk
TOOLS OF THE TRADE MAXIMUM PROTECTION, Weld fume extractor & dust extractor Chief’s new weld fume extractor and dust extractor received approval from Ford Motor Company for use when repairing collision damage on the aluminum-bodied F-150 pickup truck. The two …
Larry Hutchinson, President & CEO, Toyota Canada Inc.
Canadian auto dealer traveled to the headquarters of Toyota Canada in Scarborough, Ont. for a one-on-one interview with Larry Hutchinson, who was the Vice-President of Sales and Marketing at Toyota Canada Inc. Since that interview, he was named President & …
From one generation to the next
LEADER AUTO RESOURCES CELEBRATES 35 YEARS OF SUCCESS Leader Auto Resources (LAR) inc., North America’s largest car dealer buying group, celebrated its 35th anniversary in the fall. The theme of the celebrations was “from one generation to the next”, a …
Electrify your team!
It was confirmed in early December that the first fully electric- powered Porsche is on its way. That’s newsworthy, partly because the brand carries a strong image. But in reality, this is just one more vehicle being added to the …
Bold new territory
IN THE FIRST INSTALLMENT OF THIS NEW SERIES, WE LOOK AT THE FINGERPRINT THAT IMPACTFUL LEADERS ARE LEAVING IN OUR WORLD. THEIR VISION, IDEAS AND ACTIONS ARE HAVING A PROFOUND INFLUENCE THAT EXTENDS WELL BEYOND THEIR ORGANIZATIONS. Dubbed the “Oracle …
What you see is what you get
MORE DEALERS ARE COMING AROUND ON TRANSPARENCY, AND ARE TAKING THE TIME TO INVEST IN INITIATIVES TO MAKE THE AUTO INDUSTRY MORE TRANSPARENT What can the auto retail industry learn from wildly successful companies such as Uber, Airbnb and Zipcar? …
The best of the best
INTRODUCING RETAIL REVOLUTION, AN EIGHT PART SERIES ABOUT THE CHANGING FACE OF RETAIL Do you know what a widget is? It’s something that doesn’t exist, but which can be a very important tool for manufacturers and retailers alike. It’s a …
The end of the century
IN OUR FINAL INSTALLMENT OF THIS HISTORICAL SERIES, WE EXPLORE THE CHANGES THAT ROCKED THE AUTOMOTIVE INDUSTRY IN THE 1990s The 1980s had been a roller-coaster ride for the auto industry. The oil crisis a decade before had finally opened …
