Our columnist reflects on the ‘old days’ of selling cars and how things have changed for the better The car business has gone through incredible changes over the past few decades. I started changing oil just over 40 years ago, …
Your service advisors can sell more service and keep customers happy Hours per RO, simply put, is the total labour hours sold divided by the number of work orders written in the same period. For example: if we wrote 927 …
Artificial intelligence is becoming a regular tool inside dealerships, with more than half of dealership personnel saying they now use AI as part of their job, according to a new report from Reynolds and Reynolds. The report, The State of …
Plug’n Drive and Call2Recycle Canada have teamed up to add electric vehicle battery recycling education to classroom programming for Canadian students in Grades 7 through 12, according to a joint release from the organizations. Call2Recycle will join Plug’n Drive’s EV …
The Automobile Journalists Association of Canada has unveiled its 12 Best Vehicles in Canada for 2026, putting the finalists on the floor at the Montreal Auto Show through Jan. 25 at the Palais des Congrès. “These are the vehicles Canadians …
Canadian used wholesale prices fell 0.41 per cent in the week ending Jan. 10, according to Canadian Black Book’s Market Insights report dated Jan. 13. Cars were down 0.28 per cent, improving from a 0.56 per cent drop the prior …
Les Produits Avantage Plus (LPAP) has signed a strategic partnership agreement with OneBridge Risk & Warranty Solutions, with the deal expected to close in early 2026, subject to customary finalization conditions. LPAP said it will keep its current leadership and …
Prime Minister Mark Carney is pitching a reset in Canada’s relationship with China, one that could reshape both trade policy and the EV market dealers are already trying to navigate. In a news release issued today from Beijing, the Prime …
The Montreal Auto Show’s Charity Preview Gala positioned its VIP night as both a first look at the 2026 show floor and a major fundraiser for Montreal-area hospital foundations. The black-tie evening ran from 6:30 p.m. to 10:30 p.m. on …
Canadian vehicle sales rose 2.0 per cent in 2025, but the model-level leaderboard shifted noticeably below the usual front-runners, according to an analysis from DesRosiers Automotive Consultants. For a 16th straight year, the Ford F-Series held first place in Canada’s …
Toyota and Lexus took the top brand honours in the J.D. Power 2026 Canada ALG Residual Value Awards, which recognize vehicle brands and models expected to hold the strongest resale value in their segments. The awards matter to dealers and …
The second annual CCAM Summit returned to Montreal this week with an all-star speaker lineup that included Hockey Hall of Famer and hometown favourite Guy Carbonneau, who helped lead the Montreal Canadiens to two Stanley Cups. Dealers heard Carbonneau talk …
