Tire storage can be a lucrative business for dealers — especially if it drives more service activity Tire storage has become such an increasing source of revenue and customer retention that dealers have made it a priority in terms of creating …
I recently had a truly brilliant seven-minute experience. No, it’s not what you’re thinking. It was charging an EV at a public charging station. And it was brilliant. I’ve spent a good chunk of the past month in the U.K. …
Stop pushing new vehicle inventory or your prospects will tune you out At any given point in time, eight per cent of the population is in the market for a newer vehicle. These are called intenders. Dealerships all fight for their share …
Let’s examine the impact of tariffs on the retail automotive sector Tariffs are, perhaps, the most talked about economic topic of 2025. They’ve been threatened, debated, imposed, removed, further threatened, increased and decreased multiple times all in the course of …
KPI Dealer Solutions brings dealership know-how to boost performance and drive adoption of tools and processes KPI Dealer Solutions’ mission is to help dealerships strengthen operations by working directly with managers and staff to close process and performance gaps, train …
There are a lot of things dealers don’t have control over. Their OEMs decide on the models and types of vehicles they will produce, set the MSRP, determine the inventory mix they will provide to the dealership, and even dictate …
Build AI Agents to help you with daily tasks We all have too much to do. The typical executive has more on their to-do list than they can accomplish any given week. Add to that list your spouse, your kids, …
There’s opportunity in uncertainty, and with some easy tweaks you can still bring your A-game Many of us are tariff-ied and when the economy wobbles, interest rates climb, and headlines predict turbulence, one thing becomes clear: it isn’t business as …
Your service advisors play a key role in keeping your business successful. I believe that the service advisor has the most important job in the dealership. If you think about the relationship between the service advisor and the customer, …
CADA 360 introduces a new dealer-led Pension Committee to strengthen oversight of the CADA 360 Group Retirement Savings program. Risk management is the foundation of every CADA 360 program, and Group Retirement Savings is no exception. With the Canadian Association of Pension Supervisory …
Don’t believe everything you hear about AI: the wins are real You’ve seen the headlines, likely splashed across industry reports and LinkedIn posts: “95 per cent of AI Projects Fail.” It’s a statistic designed to grab your attention, and it works. It fuels …
Agnes Di Leonardi and John Hiscock are the 2025 Canadian Black Book Automotive Icon Award recipients. Both were presented with their awards on Wednesday at Canadian Black Book’s annual symposium at the Universal Event Space in Vaughan. Their contributions to …
