Prime Minister Carney’s auto strategy announcements offered some clarity but left plenty of uncertainty The future of Canada’s automotive industry could well be wrapped up in two announcements made by the Prime Minister a little more than two weeks apart. …
Current economic conditions and consumer buying habits make it a challenging year for Canada’s car dealers. Canadian buying habits are closely tied to the economic conditions of the day. When the economy is thriving and people are confidently employed, spending …
Different demographics require a different approach In my last article we looked at automotive consumer sentiment going into 2026. Afterward, I received a lot of feedback from dealers asking some version of the same question: is this anxiety simply a …
In 2026, dealership general managers face growing complexity — from market volatility and OEM expectations to technology decisions and leading change on the front line. In our last issue, I explored the many different scopes of responsibility a General Manager can …
Dealer principals should make an annual habit of reviewing wills, succession plans, and dealership agreements Every March, around tax time, I pull out my personal plans and documents and review them to ensure that they are still relevant and up …
Why modern automotive sales live or die on connection In today’s automotive marketplace, engagement has quietly become the new form of control. Not control in the old sense of pressure or persuasion, but control of relevance, attention, and emotional permission …
After years of disruption, record attendance and high-intent engagement show why auto shows continue to matter For a while, I’ll admit, I wondered what the future held for the traditional auto show. The Vancouver International Auto Show had been on …
Everything I learned about the car business, I learned from the Swiss I learned a lot living and working in Switzerland. I remember my first visit for a business meeting. I was waiting for a colleague outside the hotel when I …
High turnover, skills shortages and generational shifts mean traditional hiring models no longer work. Experts weigh in on what does. As dealerships across Canada struggle to attract and retain employees, industry data suggests the challenge has less to do with …
From recording transactions to coaching managers, AI is redefining workflow in dealership finance and insurance. The process of dealerships offering customers finance and insurance options has traditionally centred on a menu presentation and the approach of the individual manager in …
CADA 360 Security Services is helping dealers strengthen lot control, support theft recovery, and create a new profit opportunity. Two years after being introduced to the Canadian market, CADA 360 Security Services is gaining momentum as a practical tool dealers are …
Every year when I sit down to write this editor’s note about the CADA Summit, I’m tempted to declare it the best one yet. I won’t say that this year. Even though it very likely was. It wasn’t just the …
