Finders keepers
A LOOK AT SUCCESSFUL STRATEGIES FOR ATTRACTING TOP TALENT TO YOUR DEALERSHIP It’s human nature to try and save a little up front, yet sometimes this can result in us being labeled “penny-wise and pound foolish.” And when it comes …
Category: General
Bringing them back
CANADIAN AUTO DEALER TAKES A LOOK AT SOME SUCCESSFUL RETENTION STRATEGIES TO BOOST BOTH CUSTOMER LOYALTY AND SATISFACTION A silver E 350 4MATIC pulls into the drive through and before the driver even gets out, a service advisor is there …
CASL: Critical features
THE ANTI-SPAM VORTEX IS NOW UPON US. MAKE SURE YOU’VE TAKEN STEPS TO AVOID THE POTENTIAL (AND VERY COSTLY) PITFALLS How quickly time flies! It was just a few short months ago (in the April 2014 edition of Canadian auto …
Elektron hosting free welding webcast on July 17
As vehicle design and construction evolve, so too must collision repair procedures, equipment and facilities. To help those working in the industry learn more about the latest techniques for welding modern high-strength steels and aluminum Elektron is presenting a free …
Manheim names new Canadian VP of Sales, Business Development
As part of its ongoing commitment to serve the unique needs of the Canadian market, Manheim has named Danny Fayad as Vice-President of Sales and Business Development for Canada. Fayad will report to Mike McKinney, Regional Vice-President of Operations, East. …
Jay Leno, Jeb Bush to headline at 2015 NADA Convention
Next year’s National Automobile Dealers Association (NADA) Convention & Expo, will be held at the Moscone Center, San Francisco from Thursday, Jan. 22, to Sunday, Jan. 25, 2015. This will be the 16th time that San Francisco has hosted the …
Panasonic launches new WJ-NV300 video surveillance solution
Dealers looking for additional peace of mind and perhaps lower insurance premiums, might be interested in the likes of Panasonic’s WJ-NV300 video surveillance solution. Designed for use by small and medium-sized business (under which category fall many auto dealerships), the …
DealerSocket introduces MarketPlace Loyalty
DealerSocket has announced the introduction of a new product that promotes service retention during F&I and service opportunities. MarketPlace Loyalty is a pre-paid maintenance product linked with executable strategies through email, phone, and direct mail reminder campaigns, all from DealerSocket …
New vehicle sales set another record for June
Based on data compiled by DesRosiers Automotive Consultants, it would seem that Canadian new vehicle sales are on track for a record year. Totals last month reached 175,428 units, beating the previous June record last year of 171,608. Canadians still …
TADA members inspired by students in Saint Lucia
Saint Lucia might seem like an idyllic paradise for us Canadians, especially after one of the longest and coldest winters in recent memory, but even in paradise, there are real people, coping with real challenges. Nestled in the hills above …
Dealer satisfaction with lenders: One-on-one with J.D. Power’s Mike Buckingham
Last week, we took a look at some of the findings from J.D. Power’s 2014 Canadian Dealer Financing Satisfaction Study, which revealed that despite a slight decline from last year, overall satisfaction for lender performance remains high with dealers. In …
Construction of new Campbell River Hyundai dealership begins
Campbell River, B.C. Hyundai dealer Scott Kilby, informed us about the exciting new dealership which is now under construction. Kilby says that with the existing location having grown to capacity and the lease not being renewed, the time was right …
