Category: General

Super service

CANADIAN AUTO DEALER LOOKS AT SOME WAYS DEALERS ARE PROVIDING AN EXCEPTIONAL SERVICE EXPERIENCE In today’s competitive auto retailing segment, fixed ops managers sometimes need a little more than efficiently-run service departments to keep customers happy. That’s why an increasing …

Lost and found

RETURN.ME HELPS CUSTOMERS RETRIEVE LOST KEYS — AND DEALERSHIPS KEEP CUSTOMERS IT CAN COST CUSTOMERS hundreds of dollars to replace their vehicle key fobs. Knowing they could retrieve their keys would give them peace of mind. That’s the service Return.Me …

Science road trip

December 21, 2015

DEALERS AND F&I MANAGERS WENT BACK TO SCHOOL IN OCTOBER TO LEARN EVERYTHING THEY ALWAYS WANTED TO KNOW ABOUT CORROSION — BUT WERE TOO AFRAID TO ASK IN OCTOBER, two waves of dealership personnel made the pilgrimage to the tiny …

Beyond digital

December 21, 2015

DEALERS LEARNED ABOUT ALL THINGS DIGITAL — AND EVEN MORE AT THE DIGITAL DEALER 19 CONFERENCE & EXPO SOMETIMES DEALERS JUST NEED to dive in deep and get an in-depth briefing about a specific topic. Chances are they likely got …

Oh, Canada!

December 17, 2015

CANADIAN DEALERS MADE THE TRIP TO LAS VEGAS, NEVADA TO LEARN FROM TOP DIGITAL EXPERTS Canada Day at the DrivingSales Executive Summit is typically held over the Canadian Thanksgiving weekend. But not this year. The 2015 DrivingSales Executive Summit fell …