Category: Features

Hackers don’t hack. They log in.

November 17, 2025

Is your dealership safe from hackers and bad actors?  There’s a well-known phrase among experts in the cybersecurity industry. Maybe you’ve heard it? It goes something like: Hackers don’t hack. They log in. The situation can be as simple as …

Tires can give the business a bounce

November 17, 2025

Tire storage can be a lucrative business for dealers — especially if it drives more service activity Tire storage has become such an increasing source of revenue and customer retention that dealers have made it a priority in terms of creating …

Steering retirement risk

November 17, 2025

CADA 360 introduces a new dealer-led Pension Committee to strengthen oversight of the CADA 360 Group Retirement Savings program. Risk management is the foundation of every CADA 360 program, and Group Retirement Savings is no exception. With the Canadian Association of Pension Supervisory …

Headlines are getting AI all wrong

November 17, 2025

Don’t believe everything you hear about AI: the wins are real You’ve seen the headlines, likely splashed across industry reports and LinkedIn posts: “95 per cent of AI Projects Fail.”  It’s a statistic designed to grab your attention, and it works. It fuels …

OEM mid-year Report Card

October 10, 2025

Find out who’s up, down, and why in our annual look at how the year is shaping up for new vehicle sales Predictability has gone out the window.  Within the last five years, Canada’s automotive industry moved from a pandemic …

Filling the gaps

October 10, 2025

Dealer associations are stepping up efforts to help dealers fill tech shortages Technician shortages remain a reality and a looming threat to businesses in Canada, though efforts to fill these gaps have intensified since our last update in 2024.  Back …

The 2025 Laureate Finalists

October 10, 2025

AMBASSADORSHIP For extraordinary service to the community and the industry Danny Brackett, Brackett Auto Group, Orangeville, ON  Most important success factor: The most important factors that led to my success in the automotive retail business are my discipline and drive — …

Build an AI-first culture

October 10, 2025

The AI revolution is a cultural revolution: a playbook for Canadian dealers  While 81 percent of Canadian dealerships plan to boost their AI budgets in 2025, they face a two-front trust war.  Internally, 68 per cent of frontline staff worry about job displacement. …