Cox Automotive Canada’s Dealer.com has launched what it calls new innovations meant to enhance dealers’ technology and data capabilities to improve the consumer shopping experience. “With features previously unavailable in Canada, the Dealer.com experience will be easier and more efficient …
Much attention has been given to the customer experience at Pfaff Subaru’s new 22,000–square foot dealership in Ontario’s Guelph Auto Mall, which is now open to the public. The dealership is embracing the group’s next-generation customer experience, which means it …
TRADER has joined a growing number of companies offering live chat solutions to help Canadian car dealers meet consumer demands for a better car shopping experience. The company said its new chat, text and in-app messaging platform allows consumers to …
Kia Canada is teaming up with Ontario-based Car Media 2.0 to help promote its certified pre-owned (CPO) online vehicle merchandising. Car Media 2.0 is a provider of high-resolution digital photographs for new and used vehicle listings. Its recent partnership means …
The City of Vancouver has received $300,000 in funding from the Government of Canada to build six electric vehicle (EV) fast chargers. The announcement was made by Pamela Goldsmith-Jones, Member of Parliament for West Vancouver–Sunshine Coast–Sea to Sky Country, on …
Canada’s Unifor union is targeting GM’s “massive” profits in its latest attempt to try to reverse General Motors’ decision to idle its Oshawa, Ont., assembly plant. The union claims GM earned US $8.1 billion in 2018, but still plans to …
Mobials has gathered its digital retailing tools under one roof — now known as the AutoVerify Suite. The company calls it a “one-stop-shop” meant to help Canadian car dealers save money by partnering with a single vendor for their digital …
Focusing on industry trends Sejal Pietrzak, President & CEO — Automotive CRM software provider DealerSocket sailed into the NADA Show on the momentum they had build over the previous year, thanks to three key areas of focus. Over the past …
Navigating a changing market Howard Cobham, Senior Vice President Dealer Services — GM Financial attended the NADA Show for the eight time as both a business in Canada and in the U.S., with a focus around the things that are …
It’s all about the culture Nino Malka, National Sales Director — Culture is an important part of Serti’s business, and one of the main reasons the company continues to flourish in Canada. The Quebec-based company, whose DMS system is geared …
Time to buy or sell? Brian Brown, COO — Trade and a shift in the market has bred uncertainty in the automotive industry, and many dealers are now considering whether it’s time to sell or expand their business. It’s a …
It’s all about the consumer Diego Sanson, Vice President International Business Development — Meeting consumer needs by providing a good service and price will help them gain confidence when searching for a new or used vehicle online, according to Diego …
