MEET ANDREW YOUNGHUSBAND, HOST OF HIT REALITY TV SERIES, CANADA’S WORST DRIVER Andrew Younghusband is best known for his role on the hit reality TV series, Canada’s Worst Driver. As the host of the show for 11 seasons and counting, …
EXPLORING SOME OF THE BIGGEST OWNERSHIP TRENDS AND PREDICTIONS FOR THE YEAR AHEAD At this time of year, media of all sorts, shapes and sizes offer predictions of what is possible in the year ahead. Predictions are subjective, and tend …
CANADIAN AUTO DEALER WELCOMES BLAIR QUALEY, OUR NEW COLUMNIST FROM WESTERN CANADA WHO WILL PROVIDE A REGULAR PERSPECTIVE ON ISSUES AFFECTING AUTO DEALERS As another year passes into the rear view mirror, now is the perfect time to look back …
AUTOMAKERS ARE GEARING UP TO INCLUDE EVS IN THEIR LINEUPS, BUT THEY FACE MANY CHALLENGES ALONG THE WAY When he was discussing the Ontario government’s recently-released Climate Change Strategy report with the media, Glen Murray, the province’s Environment Minister, made …
GAIN YOUR CUSTOMER’S TRUST, AND YOU’LL HAVE THE ULTIMATE COMPETITIVE ADVANTAGE Trust is the emotion that propels customers to the side of the gap between hope and evidence, and between expectation, experience and fulfillment. The manner in which the OEM, …
HOW TO STAY AHEAD OF THE CURVE IN THE EVER-CHANGING AUTO RETAIL INDUSTRY Happy New Year! 2015 was another eventful and prosperous year for the automotive industry. As we shift gears and head into 2016, I would like to take …
BUILDINGS ARE NOW FULL OF SMART FEATURES THAT CAN HELP YOU MONITOR THE SAFETY AND EFFICIENCY OF YOUR FACILITY Technology is evolving in everything around us. From semi-autonomous features in vehicles to the newest iPhone and android smartphone apps, we …
TRUST IS SUCH A KEY COMPONENT TO SUCCESSFUL SALES AND RELATIONSHIP BUILDING. ARE DEALERS READY TO BOOST CUSTOMER TRUST? My column last month was entitled Back to the Future and as we enter a new year, I thought it appropriate …
I’m pretty sure I wasn’t the only one who felt a bit overwhelmed by the firehose of information presented at the fourth annual CADA Summit. As speaker after speaker took to the stage, they delivered a rapid fire overview of …
THE GOOD TIMES ARE ROLLING — BUT THEY MIGHT NOT FOREVER Having just come off three consecutive record years for new car sales in Canada, a period during which new-vehicle sales grew by an impressive amount, it is easy to …
LOOKING AT CONSUMER TRENDS THAT WILL IMPACT RETAIL IN 2016 AND BEYOND If you look back just five years, the rate of change in the way most business is conducted has been nothing short of amazing — and it’s not …
MAKE COLOURS WORK FOR YOUR WEBSITES TO HELP GENERATE LEADS Depending on the month and what newsletters you subscribe to, one button colour is held up as the correct choice for high conversion rates. A few months ago it was …
