MEET THE CLARKS, THE PROUD DEALERSHIP FAMILY THAT JUST CELEBRATED 100 YEARS RUNNING CANADA’S OLDEST CHEVROLET DEALERSHIP, J. CLARK AND SON LTD. IN FREDERICTON, N.B. HOW DID THEY DO IT? You can forgive the Clark family for being proud as …
LEARN HOW U.S. RETAILER NORDSTROM TAKES CUSTOMER SERVICE TO THE NEXT LEVEL “Let me get my manager!” This all-too-common line is such a frustration for customers that it’s become a staple of television sitcoms. It’s also something you’ll never hear …
Here’s what millennials want from their car buying experience If 25-year-old Emily Tamfo was going to buy a car, her first stop wouldn’t be a dealership. It would be YouTube. The digital content strategist said she would pore over reviews …
Canadian auto dealer traveled to the headquarters of Kia Canada in Mississauga, Ont. for a one-on-one interview with Ted Lancaster, Vice-President and COO, Kia Canada Inc. Here’s part of the conversation with our columnist and automotive journalist Petrina Gentile. You …
B.C. LIEN SERVICE CAN REDUCE REPAIR DECLINES Automotive repair shops and service departments in B.C. can now extend credit to customers safely, securely — and in under three minutes, according to Mat Boyer, Vice-President of Business Development with Integrated Recovery …
MARK ZUCKERBERG HAS TRANSFORMED THE WAY WE CONNECT WITH EACH OTHER Mark Zuckerberg is a philanthropist and entrepreneur — the self-made billionaire behind Facebook. In 2015, he was ranked no.1 in “America’s Richest Entrepreneurs under 40” by Forbes magazine. At …
Nissan is working towards zero emission vehicles and no fatalities on the road, and has announced its “Intelligent Mobility” vision to guide the carmaker’s future products. During the Geneva International Motor Show, Nissan said its philosophy speaks to critical decisions …
Dealers can now access information on vehicles that will be coming off lease and understand what impact they might make on the used vehicle market. Experian Automotive announced it has come out with its Vehicle Lease Maturity Report in which …
The Ontario provincial government announced drivers will no longer have to pay the $30 mandatory fee for their Drive Clean emissions test, starting in 2017. But the Trillium Automobile Dealers Association (TADA) is calling on the Ontario government to abolish …
The Nissan Canada Foundation and the Mississauga Food Bank will continue their long-standing partnership to help feed the hungry. As the food bank’s “Champion Sponsor” for 2016 and 207, Nissan Canada, through the Nissan Canada Foundation, will provide volunteer support …
Rotary Lift gets close to 190,000 phone calls a year, with many of them questions on lift operation, maintenance and installation, said David Fischmer, the company’s marketing director. In response, the vehicle lift provider has come out with a new …
Auto sales in Canada maintained a hot pace in February, with sales of 119,201 new vehicles setting a new record for the month, surpassing the mark last set in 2008. February sales were up 9.1 per cent from year-ago levels, …
