Look back to look ahead
HOW TO STAY AHEAD OF THE CURVE IN THE EVER-CHANGING AUTO RETAIL INDUSTRY Happy New Year! 2015 was another eventful and prosperous year for the automotive industry. As we shift gears and head into 2016, I would like to take …
News
Buildings smarter than we are
BUILDINGS ARE NOW FULL OF SMART FEATURES THAT CAN HELP YOU MONITOR THE SAFETY AND EFFICIENCY OF YOUR FACILITY Technology is evolving in everything around us. From semi-autonomous features in vehicles to the newest iPhone and android smartphone apps, we …
Who do you trust?
TRUST IS SUCH A KEY COMPONENT TO SUCCESSFUL SALES AND RELATIONSHIP BUILDING. ARE DEALERS READY TO BOOST CUSTOMER TRUST? My column last month was entitled Back to the Future and as we enter a new year, I thought it appropriate …
News fit to print — and stream
I’m pretty sure I wasn’t the only one who felt a bit overwhelmed by the firehose of information presented at the fourth annual CADA Summit. As speaker after speaker took to the stage, they delivered a rapid fire overview of …
Preparing for the future
THE GOOD TIMES ARE ROLLING — BUT THEY MIGHT NOT FOREVER Having just come off three consecutive record years for new car sales in Canada, a period during which new-vehicle sales grew by an impressive amount, it is easy to …
Please hang up and text me!
LOOKING AT CONSUMER TRENDS THAT WILL IMPACT RETAIL IN 2016 AND BEYOND If you look back just five years, the rate of change in the way most business is conducted has been nothing short of amazing — and it’s not …
Is colour your website’s weakest link?
MAKE COLOURS WORK FOR YOUR WEBSITES TO HELP GENERATE LEADS Depending on the month and what newsletters you subscribe to, one button colour is held up as the correct choice for high conversion rates. A few months ago it was …
CDK partners with Payworks
Managing your payroll, time and attendance just got easier. A national agreement between Payworks and CDK Global Canada will provide dealers with access to a suite of HR solutions to help them manage their businesses. The companies said that Payworks’ …
Trends worth watching
EXPLORING ISSUES THAT ARE SHAPING THE BUSINESS OFFICE As the margin on new-vehicle sales continues to decline, many dealers are shifting their focus to other profit-generating areas of their operations — like the business office. Over the past year we’ve …
Shop talk
TOOLS OF THE TRADE MAXIMUM PROTECTION, Weld fume extractor & dust extractor Chief’s new weld fume extractor and dust extractor received approval from Ford Motor Company for use when repairing collision damage on the aluminum-bodied F-150 pickup truck. The two …
Larry Hutchinson, President & CEO, Toyota Canada Inc.
Canadian auto dealer traveled to the headquarters of Toyota Canada in Scarborough, Ont. for a one-on-one interview with Larry Hutchinson, who was the Vice-President of Sales and Marketing at Toyota Canada Inc. Since that interview, he was named President & …
From one generation to the next
LEADER AUTO RESOURCES CELEBRATES 35 YEARS OF SUCCESS Leader Auto Resources (LAR) inc., North America’s largest car dealer buying group, celebrated its 35th anniversary in the fall. The theme of the celebrations was “from one generation to the next”, a …
