Regulators and consumers are exposing fake reviews When I searched the phone number of a used goods store where I shop for guitars and musical gear, I read the shop’s only online review posted in Google. It was negative, and …
Got an opinion? We’d love to hear it. The first thing you’ll notice in this issue of Canadian auto dealer is that my picture replaces the picture of our longtime editor Gerry Malloy in this spot. But all is well …
New faces in different places on our team In September 2004, in a hotel room outside Detroit, Mich., Canadian auto dealer magazine was born. In that room, CADA’s President & CEO Rick Gauthier and I presented the concept for the …
When I started on the bench as an apprentice back in 1959, my favourite vehicle to work on was a Jaguar XK 150 with a D type head and three SU carburetors. Its top speed was about 135 miles per …
Sales tools make it easier to provide customers instant answers on pricing From the time a potential buyer sits down at the sales desk, the clock is ticking. They have questions, your sales people need to provide answers — …
Do some simple math and figure out how well you are performing This is the sixth in a series of aids developed by Jim Bell, of Global Automotive Consultants, which we provide periodically to help you assess the operation of …
The numbers are looking good, but inventory is a challenge We are well into 2011 now and some of what we expected to see in the wholesale market has, indeed, trans- pired in the first few months of the year. …
Budget that toppled government worth reviewing The federal budget that was presented on March 22 was, like all budgets, cre- ated by mixing equal parts economics and politics. As it happens, the budget quickly turned into an election platform for …
Used-market could decline over next few years Trade-ins provide the primary supply of used vehicles for dealerships to sell. But off-lease and off-fleet vehicles are major second- ary sources of used inventory. It’s no secret that both new-vehicle leases and …
Why aren’t small-car sales soaring? Gasoline prices have been rising steadily since last September. As this is written, Regular gasoline is running in the range of $1.28/litre in the Toronto area and if the current rate of increase continues, prices …
There’s never a bad time to work on succession planning Over my many years of practice I have witnessed many different ways that dealers plan for the road ahead. One thing is true — when ahead becomes now, very few …
All hybrids are not created equal Like it or not, electrically powered vehicles will soon be part of the product mix you’re selling… if they are not already. Increasingly restrictive fuel economy regulations mandated by the U.S. government and paralleled …
