Joe Verde of JVTN.com recently announced a new virtual training simulator for salespeople. The scenario simulator, called ‘Stay Off Price & Build Value,” allows salespeople to practice improving their gross margin on each unit they sell. Currently, anyone with a …
Effective this week, participating Chevrolet dealers in seven key launch markets across Canada have begun taking orders for the electric-drive 2012 Chevrolet Volt. Initial experience in the U.S. suggests that the Volt is highly effective in attracting new customers to …
The Nissan LEAF electric car was declared the 2011 World Car of the Year at a press conference held on April 21, during media previews at the New York International Auto Show. At the same time, winners of the World …
The students at Georgian College changed the date for their annual auto show. Usually held in the fall, the show will be held from June 3-5 in 2011. “We hope to take advantage of warmer weather. This move will allow …
DealerSocket officially released its new customer relationship management (CRM) tool: DealerSocket 2011 that the company has codenamed: Black Ops. The new version includes a fully upgraded core CRM with cross-browser compatibility, enhances graphical user interface with intuitive navigation and icons, …
Reynolds and Reynolds launched Click-Chat-Buy, a new live chat system the company developed to work on car dealer websites developed by Reynolds Web Solutions. The system enables dealership personnel to chat online in real time with consumers as they are …
Your level of customer service is under increased scrutiny as more people are turning to websites like DealerRater.com to voice their opinions about your level of service. DealerRater, a popular online tool for the public to rate car dealerships, has …
There’s a new way for dealerships to showcase their stores and inventory online, and the company that created it claims it could revolutionize online vehicle buying. PSCars.com unveiled its new online portal at the 10th annual Digital Dealer convention in …
A recent study released by Canadian Tire outlines that Canadians are more inclined to perform do it yourself repairs and maintenance this summer. According to the survey, an increasing number of Canadians are being pinched by skyrocketing gas prices. So …
Opinions on social media ranged from the next great toolkit to explode your sales, to a bunch of BS that’s not worth the time and resources. Getting a handle on social media was one of the hotly debated topics at …
Subaru Canada announced a new level of integration for its service scheduling. The company’s new mobile site lets customers book appointments on their smartphones. The mobile site lets them book themselves into already available time slots. Before launching its mobile …
Volvo Canada has added CarProof vehicle history reports to its Certified Pre-Owned Program inspection process, helping to uncover detailed vehicle history information that might otherwise remain unknown. Before a vehicle can be considered Certified under the Volvo CPO Program, it …
