Our mid-year report card
THE MARKET CONTINUES TO GROW BUT THE GAINS ARE FAR FROM EQUALLY DISTRIBUTED With half of 2013 behind us, new-vehicle sales in Canada are up by 2.2 per cent from the same six months in 2012 and they’re at the …
News
Higher standards
IT WOULD BE FAIR TO SAY THAT H.J.PFAFF AUDI IN NEWMARKET, ISN’T SO MUCH A DEALERSHIP, AS IT IS A DESTINATION. PEOPLE LOVE BEING HERE. “We’ve seen our sales and service increase significantly, since moving to this location,” says general …
Endras breaks ground on new Infiniti store
Endras Automotive Group recently broke ground on the site of its new Infiniti dealership, located at 200 Achilles Road, in Ajax, Ont. Situated next to the group’s existing BMW, MINI and BMW Motorrad facility, the new site signifies the group’s …
2013 B.C. Auto Industry Conference gears up
Although it’s July as these words are being typed, September is just around the corner and with it the B.C. Auto Industry Conference, presented by the New Car Dealers Association of B.C. Taking place from Sunday September 15, through Tuesday …
WD Co-Auto awarded Mighty master licence
Recently, western dealers Co-Auto, which serves 875 dealer members in Western Canada, was awarded an exclusive master licence to distribute Mighty Auto Parts products in the provinces of Alberta, British Columbia and Saskatchewan as well as Yukon Territory. The new …
Student run auto show proves a hit
Power outages, high winds, rain, humidity and cold temperatures — you can throw it all at the Automotive Business School of Canada students and they still put on a smiling face and deliver a great auto show. Despite the less-than-ideal …
Lamborghini Uptown Toronto officially opens
History was made in June, when Grand Touring Automobiles opened Lamborghini Uptown Toronto. Located in the bustling suburb of Maple, Ont., the new facility marks a significant milestone for the brand in Canada, as well as a major development in …
New digital word of mouth tool arrives
MOBILE APP CAPTURES AND SHARES FEEDBACK FROM CUSTOMERS In business, any business, you’re only as good as your reputation. And reputation is something a lot of dealers find themselves struggling with. From a consumer standpoint, car dealers don’t often rank …
Are your customers safe?
CUSTOMER TRAINING IS AN OPPORTUNITY FOR DEALERS in that magical moment when a customer gets the keys to his or her new vehicle and proudly drives it off the lot, no one really wants to dampen the mood by seriously …
Class action entertainment
Is the increasing complexity of in-car infotainment systems going to create a legal liability for car dealers? That idea crossed my mind earlier this week, and the more I think about it, the more I think there is an issue …
Manheim Toronto appoints new GM
Manheim Canada has announced the appointment of Don Wallace as general manager of Manheim Toronto. In his new role, Wallace is responsible for all business operations at Manheim’s Canadian flagship location, and the country’s first and largest auction. A respected …
Canadians still less aware of vehicle safety features
A new poll by the Traffic Injury Research Foundation (TIRF) reveals that some groups of Canadians continue to be less aware of the existence or the functioning of vehicle safety features. In a follow-up survey to the 2011 public survey, …
