Although levels have declined slightly from the record highs seen in 2013, dealer satisfaction with finance providers remains high, according to the J.D. Power 2014 Canadian Dealer Financing Satisfaction Study released last week. The study, now in its 16th year, …
Atlanta-based A1 Software Group has launched its iOS simplified auto dealer CRM productivity app, “Selly CRM.” The app is an all-in-one personal customer relationship management (CRM) tool, designed to allow dealerships to to easily manage their clients, vehicle inventory and …
CarProof, recognized as Canada’s most trusted vehicle history report provider today announced the launch of CarProof RECON, a groundbreaking new reconditioning tool, free to CarProof Dealer Members. CarProof RECON was designed as an easy-to-use mobile, tablet and desktop tool for …
Recognizing the importance the automotive industry plays in our economy, the Trillium Automobile Dealers Association (TADA), which represents more than 1,000 new car and truck dealers across Ontario has been taking an active role in promoting education and career programs …
CANADA’S TOUGH ANTI-SPAM LEGISLATION IS HERE, ITS REAL AND YOU NEED TO LEARN HOW TO WORK WITH IT There’s a big change happening in Canada. If you’re a business, such as an automotive retailer there’s no question it will affect …
HOW NEXT GENERATION DMS SYSTEMS CAN HELP YOU MEET THE DEMANDS OF TOMORROW’S CUSTOMERS Without it, the modern dealership just wouldn’t function. Whether it’s managing accounts, performing payroll functions, tracking customer deals, coordinating appointments, managing leads and prospects, sending follow …
THE CHALLENGES (AND ALSO BENEFITS) CAR SHARING COULD BRING TO AUTOMOTIVE RETAILING No one will argue that car sharing is essentially an urban trend. It’s also true that it’s witnessing significant growth both in Western Europe and North America. While …
PARTS TO LABOUR RATIOS Many of us remember when the value of the parts on a work order often exceeded the labour dollars. That was in the days not so long ago when you installed rebuilt engines, transmissions and other …
WHY HIGH QUALITY DEALERSHIP FACILITIES TEND TO ATTRACT AND RETAIN HIGH QUALITY PEOPLE As important as building, renovating or properly maintaining a facility may be, it pales in comparison to the importance of finding and keeping the right people. After …
CHANGES IN MANUFACTURING MATERIALS BRING NEW CHALLENGES FOR THE AUTO INDUSTRY It may not seem readily apparent but there’s been a decades-long battle going on in the auto industry over the choice of materials for virtually every part and component …
AUTONOMOUS DRIVING COULD HAVE A FAR GREATER IMPACT ON SOCIETY THAN PERHAPS WE REALIZE Over the last several years, autonomous vehicle technology has rarely been out of the headlines. Read almost any auto industry publication (including this one) and you’ll …
THE PLIGHT OF MEDIAN INCOME EARNERS IS A HOT POLITICAL BUTTON, BUT BY EMPHASIZING IT ARE WE IGNORING BIGGER ECONOMIC ISSUES THAT WILL LIKELY IMPACT ALL CANADIANS? Much of the political rhetoric this year has been devoted to the struggles …
