Twelve “Best New” vehicle category winners were recently announced by the Automobile Journalists Association of Canada (AJAC). The results were tabulated by KPMG, the accounting firm that works with the association and its Canadian Car of the Year awards. The …
It’s cold outside and snow is on the ground in many places which means A, the winter holidays are just around the corner and B, not long after them is the 2014 CADA Summit. As we edge ever closer to …
According to data compiled by DesRosiers Automotive Consultants, new car and light truck sales in Canada continued to roar along last month coming in at 133,860 units. That represents a 6.5 per cent gain over last year’s November total (125,730) …
Leading OEM warranty and insurance product supplier LGM Financial Services Inc., has announced a partnership with Mitsubishi Motor Sales of Canada to be the exclusive provider of their Diamond Care protection products. The Diamond Care suite is enhanced with the …
Since opening in 1994, Richmond Hill Toyota has sold more than 35,000 units, including over 10,000 certified used vehicles, from its current location at 9144 Yonge Street. With the dealership about to embark on its third decade serving the local …
Leading digital marketing solutions provider Search Optics, which provides specialization in the automotive sector, has announced a partnership with Los Angeles, Calif.-based Kayne Partners — the growth private equity group of Kayne Anderson Capital Advisors, L.P., a $24 billion alternative …
In this special two-part series, Steve Southin, director and co-founder of automotive software firm DealerHacker and a former dealership general sales manager, talks about upgrade sales events and how do-it-yourself software now allows dealers to perform the process in-house, giving …
UNDERSTANDING THE SIGNIFICANCE OF SOCIAL MEDIA ON PRESENT AND FUTURE AUTO RETAILING Social media has certainly had a big impact on the retail world, influencing consumer choices, buying patterns and behaviour. The true impact on auto retailing, I believe, has …
OUR NEW COLUMNIST ALAN BIRD PRESENTS US WITH SOME SURPRISING INFORMATION WHEN IT COMES TO THOSE CONSUMERS WHO ARE REALLY SHOPPING FOR VEHICLES ONLINE We all like to think we know who our customers are. After all, we’re smart people; …
IT PLAYS AN IMPORTANT ROLE IN YOUR DEALERSHIP’S APPEARANCE AND OPERATIONS, SO CHOOSING THE RIGHT FURNITURE IS CRITICAL In this column, we hope to bring up facility-centric ideas that can enhance the customer experience, elevate employee morale and generate a …
IDENTIFYING AND USING STRATEGIES THAT CAN HELP DEALERS BETTER CONNECT WITH THEIR CUSTOMERS AND MOVE MORE METAL It’s the second day of the month and you’re excited to get to the dealership, this is the day you’ve got new incentives …
During the inaugural CADA Summit in 2013, a key (and popular) component were the panel discussions, where industry experts debated economic, dealer and manufacturer related issues regarding the auto industry. In talking with Patrice Maltais, Canadian Automobile Dealers Association (CADA) …
