News

Super service

CANADIAN AUTO DEALER LOOKS AT SOME WAYS DEALERS ARE PROVIDING AN EXCEPTIONAL SERVICE EXPERIENCE In today’s competitive auto retailing segment, fixed ops managers sometimes need a little more than efficiently-run service departments to keep customers happy. That’s why an increasing …

Lost and found

RETURN.ME HELPS CUSTOMERS RETRIEVE LOST KEYS — AND DEALERSHIPS KEEP CUSTOMERS IT CAN COST CUSTOMERS hundreds of dollars to replace their vehicle key fobs. Knowing they could retrieve their keys would give them peace of mind. That’s the service Return.Me …

Science road trip

December 21, 2015

DEALERS AND F&I MANAGERS WENT BACK TO SCHOOL IN OCTOBER TO LEARN EVERYTHING THEY ALWAYS WANTED TO KNOW ABOUT CORROSION — BUT WERE TOO AFRAID TO ASK IN OCTOBER, two waves of dealership personnel made the pilgrimage to the tiny …

Beyond digital

December 21, 2015

DEALERS LEARNED ABOUT ALL THINGS DIGITAL — AND EVEN MORE AT THE DIGITAL DEALER 19 CONFERENCE & EXPO SOMETIMES DEALERS JUST NEED to dive in deep and get an in-depth briefing about a specific topic. Chances are they likely got …

Oh, Canada!

December 17, 2015

CANADIAN DEALERS MADE THE TRIP TO LAS VEGAS, NEVADA TO LEARN FROM TOP DIGITAL EXPERTS Canada Day at the DrivingSales Executive Summit is typically held over the Canadian Thanksgiving weekend. But not this year. The 2015 DrivingSales Executive Summit fell …

Pushing the limit

December 17, 2015

THE 2015 DRIVINGSALES EXECUTIVE SUMMIT OFFERS CHALLENGING NEW THINKING ABOUT THE AUTOMOTIVE RETAIL INDUSTRY “You will be pushed,” said Jared Hamilton, to a packed room of dealers attending his organization’s 2015 DrivingSales Executive Summit, held October 18-20 at the Bellagio …

CADA meets CADA

December 17, 2015

DELEGATES FROM THE CHINA AUTOMOBILE DEALERS ASSOCIATION (CADA) TRAVELLED TO CANADA TO LEARN MORE ABOUT THEIR CANADIAN COUNTERPARTS — THE CANADIAN AUTOMOBILE DEALERS ASSOCIATION (CADA) China has a huge automotive industry, but it’s still in early stages of development. So …

Celebrating change

December 17, 2015

A lot has happened since we published the first issue of Canadian auto dealer 10 years ago. In November 2005, Opposition Leader Stephen Harper introduced a motion of no confidence in the Liberal government led by Paul Martin, leading to …

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