F&I providers are adapting their tools, training and products to help dealers provide a better customer experience. It’s no secret that many car buyers don’t enjoy the F&I business office experience. They say it takes too long, they feel pressured, …
As we conclude our Retail Revolution series, we present the key takeaways for dealers. Over the last year, the Retail Revolution series in Canadian auto dealer has focused on seven companies. But in a twist from you’d normally expect, none …
While effective CRM use is critical to dealership success, many dealers aren’t using their CRMs nearly effectively enough, according to research from software provider VinSolutions and DealerKnows, a boutique training and consulting firm. They evaluated CRM usage across three categories …
[wzslider autoplay=”true”] Global VR press conference at LA Auto Show signals OEM interest in virtual reality technologies for showcasing vehicles. Virtual reality technology is taking the world by storm. And the auto industry is getting swept into the action. Leading …
A customized 2017 Dodge Challenger SRT Hellcat, valued at $113,342.05, is the grand prize in this year’s Rock the Road Raffle, a fundraiser for prostate cancer research. Donated by the Trillium Automobile Dealers’ Association (TADA), the car features a 707 …
It’s been apparent for several months that 2016 would be another record year for new-vehicle sales in Canada, barring some catastrophic intervention, and so it was. In spite of a slight, 2.6% decrease in December compared to the same month …
Magna International will use Microsoft HoloLens mixed reality technology to give visitors to CES 2017 a chance to personally experience a car of the future. The self-contained holographic computer will showcase cameras, sensors, LIDAR and radar systems that enable autonomous …
A new era of vehicle safety that focuses on preventing crashes, and not just protecting occupants in a crash is here. Within six years, 99 per cent of all new vehicles sold in the U.S. will have automatic emergency braking …
One of the things I enjoy the most about my job, is talking to smart people who are passionate about what they do. Those conversations happen on a regular basis, doing interviews for stories, meeting people at industry events, or …
The more things change, the less they actually do look the same. The funny thing about change, is it doesn’t tend to tap you on the shoulder. It comes in increments. Some small, some massive. But they add up. When …
CADA Summit 2017: Video recap: Canadian auto dealer editor Todd Phillips interviews speakers and dealer attendees at the sold-out event. The theme of this year’s event; Change isn’t coming — change is now was a thread that wove through many …
Exclusive interview: Universus Media President Niel Hiscox interviews Dr. Andy Palmer, President & CEO of Aston Martin at the CADA Summit. Palmer was in town for the global premiere of the AM-RB 001 Hypercar, and shared his outlook for Aston …
