Reputation-management platform provider AutoHype helps dealers make the most of their happy customers If your online reputation isn’t great, your dealership risks being passed over by consumers who increasingly rely on reviews to decide where they want to conduct their …
Dealers continue to make strides in improving transparency. But is it fast enough to meet consumer expectations? The consumer demand for increased transparency is no longer about how dealers are responding to the issue, but rather where they are at …
The alarmist tone from presenters at industry events can spook dealers. That’s not a bad thing. I selfishly attend conferences for one reason: inspiration. I look for presentations that can stoke my own creative fire, or ones that force me …
Lamborghini is driving full speed ahead in Canada. The exotic Italian automaker is on track to set another sales record in Canada in 2017 to become the brand’s fifth largest market in the world. But the key to Lamborghini’s success …
Dealers attending the Toronto leg of Kijiji’s DealerTalkx event got an earful from Gary Vaynerchuk, social media guru, author and one of the industry’s most highly-sought after speakers. Vaynerchuk’s no-holds barred style is delivered at a frenetic — if not …
They jammed a lot of talking into the aptly named TalkAUTO Canada event, held Nov. 8 at the Toronto Congress Centre. As one of the premier events for dealers, OEMs, suppliers and analysts involved in the auto industry, TalkAUTO continues …
Traditional dealerships in the U.S. are not yet prepared for the electric vehicle (EV) invasion that is rapidly coming their way, according to a report by Ipsos RDA, a global market and opinion research specialist. The study, meant to help …
In a world filled with distractions, where more people consume their news in social media feeds, and take in info at a glance, advertisers — and not just car dealers — will have to find more innovative ways to interrupt …
Many Canadian dealerships have made great strides in boosting transparency, as you will discover from the feature story in this issue. But although steady progress has been made in sales and service, it hasn’t yet fully made it to most …
Kathy Ward, past President and CEO at Canadian Black Book, passed away on Christmas Eve after she courageously fought a multi-year battle against cancer. She was 60 years old. The Canadian auto industry icon retired in September 2016 after 36 …
The Quebec government’s recently approved Zero-Emission Vehicles (ZEV) Standard needs more work, according to David Adams, President of the Global Automakers of Canada. Isabelle Melançon, the Minister of Sustainable Development, Environment and the Fight against Climate Change, issued the final …
The Automobile Deduction Limits and Expense Benefit Rates for Business, otherwise known as the CRA Standard Kilometre Rate, has gone up slightly in 2018. Most of the income tax deduction limits and expense benefit rates concerning the use of a …
