The numbers: how bad could it have been?

Is your dealership safe from hackers and bad actors?  There’s a well-known phrase among experts in the cybersecurity industry. Maybe you’ve heard it? It goes something like: Hackers don’t hack. They log in. The situation can be as simple as …

Risk management remains a central focus for the Canadian Automobile Dealers Association (CADA), and its suite of CADA 360 Programs reflects an ongoing effort to adapt to the realities facing dealers.  “Designed by Dealers, for Dealers” is more than a tagline; …

From recording transactions to coaching managers, AI is redefining workflow in dealership finance and insurance. The process of dealerships offering customers finance and insurance options has traditionally centred on a menu presentation and the approach of the individual manager in …

Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …

New platform offers dealers an alternative to established used vehicle pricing tools Few areas of dealership operations are as entrenched as used vehicle pricing. For years, most Canadian dealers have relied on a small number of platforms — most notably vAuto — …

By Rick Gauthier, former President & CEO, CADA I remember it like yesterday: a 6’7″ giant walked into my office at CADA and introduced himself as Niel Hiscox, then responsible for Canadian Auto World, a leading automotive publication founded by …