The numbers: how bad could it have been?

Canadian auto dealer columnist Wolfgang Koehler shares what female techs told him about what it’s like being a woman in our industry. We can do better.  In the previous issue, I wrote about a personal account of a female service technician …

Technology writer and entrepreneur Barry Hillier takes a look at the past two decades of digital innovation and transformation. It appears things are just starting to get interesting. Twenty years ago, when the first issues of Canadian auto dealer landed …

Vendors say study confirms adoption, trust and integration challenges Technology providers say the Canada’s Automotive Retail Technology Study (CARTS) confirms what many have been hearing from dealers for years. The issue is not access to technology. It is getting that …

Founding Editor Gerry Malloy shares the publication’s original mandate “I’m going to start a new magazine that is geared specifically for auto dealers in Canada. Do you want to edit it?” Those may not be the exact words Niel Hiscox …

The AI revolution is a cultural revolution: a playbook for Canadian dealers  While 81 percent of Canadian dealerships plan to boost their AI budgets in 2025, they face a two-front trust war.  Internally, 68 per cent of frontline staff worry about job displacement. …

As dealership fraud rises, so do efforts from Canada’s bankers to help dealers fight back. For decades, Canadian auto dealers have relied on their banking partners not only for capital but for stability, training, and trusted guidance. Few know this …