The numbers: how bad could it have been?

There are many benefits to streamlining your service department When it comes to Fixed Operations, Wolfgang Koehler and Andy Campbell can best be described as “The Fixers.” They run an automotive consulting company called Firing On All Cylinders (FOAC) to …

Better training for your dealership’s F&I teams can improve the department’s profitability — and boost employee retention. For dealers, the outcomes of customer discussions in their business offices — whether online or in person — have a direct impact on their dealership’s …

  AMBASSADORSHIP For extraordinary service to the community and the industry PETER HEPPNER Preston Chevrolet Buick GMC Cadillac Ltd., Langley, B.C. Advice to others: This business remains one of great opportunities in my view. Where else can someone with little …

Keyloop is an international company with over 2,500 employees and over 20,000 dealer customers around the world.  Recently, Keyloop has broadened its reach and range of dealer solutions by acquiring two highly-regarded Canadian companies; SERTI and Rapid RTC. Canadian auto …

Auto industry analysts point to positive outlook for new car sales If 2024 is anything like 2003, new car sales in Canada will continue the robust recovery from the combination of COVID, supply chain shortages, rising interest rates, inflation and the …

  Building culture and community is the key to keeping employees engaged. With employee turnover as high as 30 per cent in Canadian dealerships, it’s more important than ever to build and nurture your dealership’s culture. Is your dealership a …