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The auto show isn’t back — it never left

April 9, 2026

After years of disruption, record attendance and high-intent engagement show why auto shows continue to matter  For a while, I’ll admit, I wondered what the future held for the traditional auto show. The Vancouver International Auto Show had been on …

It’s all about your people

April 9, 2026

High turnover, skills shortages and generational shifts mean traditional hiring models no longer work. Experts weigh in on what does. As dealerships across Canada struggle to attract and retain employees, industry data suggests the challenge has less to do with …

AI & tech reshape the F&I office

April 9, 2026

From recording transactions to coaching managers, AI is redefining workflow in dealership finance and insurance. The process of dealerships offering customers finance and insurance options has traditionally centred on a menu presentation and the approach of the individual manager in …

Post-summit bits and pieces

April 9, 2026

As I write this, the calendar has turned over to March 1. The CADA Summit and Toronto AutoShow are in the rear-view mirror. The Montreal AutoShow and the CCAM Summit a bit further back. Every year I find this a …

Meeting the moment

April 9, 2026

Every year when I sit down to write this editor’s note about the CADA Summit, I’m tempted to declare it the best one yet. I won’t say that this year. Even though it very likely was. It wasn’t just the …

PBS buys Dealer Image Pro

April 8, 2026

PBS Systems has acquired Dealer Image Pro, a U.S.-based inventory merchandising software provider, the company announced April 2. Dealer Image Pro, headquartered in Sacramento, Calif., develops tools that help dealerships photograph, edit and publish vehicle listings more quickly, using a …

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