The importance of your dealership’s reputation cannot be overstated: taking care of your brand and how consumers connect it to the customer experience will be increasingly important moving forward, according to Marc Cannon, Executive Vice-President & Chief Customer Experience Officer …
A new two-day workshop will be offered to automotive industry professionals in March, thanks to a partnership between Wye Management, Dealer Solutions Mergers & Acquisitions (DSMA), and DRIVE Investment Partners. The workshop aims to help managers (general, general sales, fixed …
The COVID-19 crisis appears to have put a slight damper on progress towards the adoption of electric vehicles in Canada, according to a recent Deloitte Canada report. Its 2021 Global Automotive Consumer Study found that, although the longer-term trend towards …
The Finch Auto Group recently donated $1,150,000 to a range of local causes, charities, and non-profit organizations in Middlesex-London, Ont., through its community campaign. In September 2020, the group launched the “Finch Match my Donation” campaign and pledged to match …
After a tumultuous year for automotive sales (April saw a decline of 75% and September was the best-selling month of 2020), there were some areas of the Canadian auto market that remained unchanged — such as the top year-end selling …
It has now been 15 consecutive weeks since the Canadian used vehicle wholesale market was down and decreases in both segments kicked off, according to Canadian Black Book’s latest Auto Market update. Cars are now down 0.29% and trucks decreased …
SiriusXM Canada and Ford Motor Company of Canada recently announced a multi-year agreement that not only extends their relationship through 2025, but will also see the next generation of SiriusXM (360L) included in Ford vehicles featuring the OEM’s new SYNC …
The pandemic has made it difficult for many organizations to raise money for charitable causes, but numerous dealers in Canada are finding ways to help raise funds regardless of the hurdles they encounter. One such example comes from Mann Northway …
Ford Canada has launched a new loyalty program for customers with “Thank You Bonus” points when buying or leasing a new Ford vehicle, or when purchasing a certified pre-owned vehicle. The automaker’s currently existing FordPass uses a mobile platform for …
British Columbia’s OpenRoad Toyota Richmond is featuring a massive new art installation — a mural created by Vancouver-based studio Chairman Ting representing the “essence and iconic history” of the OEM brand, according to an OpenRoad Auto Group news release. “We …
Authorities in Maharashtra, India have reportedly rejected General Motors’ application to cease operations at its plant in the state amid protests by workers who want the OEM to continue production (or keep them on payroll indefinitely), according to Reuters. A …
Global electric vehicle sales increase by 43% in 2020, with large shifts seen in markets such as Norway and the Netherlands. According to Forbes, there are five key factors driving the mass adoption of EVs in the market: technology, emissions …
