Dealership visits in 2020 in the United States were down only 6% from 2019 despite stay-at-home orders, reduced driving, and an extended interval between service visits — and yet overall satisfaction increased to 847 (on a 1,000-point scale) from 837 …
Bell and Honda Canada announced a new partnership on March 11 that will see new Honda and Acura vehicles equipped with built-in Wi-Fi hotspots for online connectivity. “Like many consumers, Honda and Acura customers are looking for more convenient ways …
Peter Kelly has been tapped as the new Chief Executive Officer at KAR Global, officially taking the helm on April 1, 2021. The current CEO since 2009, Jim Hallett, will become Executive Chairman of KAR Global and continue to advise …
Jeremy Vianna, Head of Automotive at Twitter, talks about the impact of the automotive industry and community shifting its events, conferences and shows to online platforms due to COVID-19 restrictions, and how this shift has helped them build a larger …
Ontario-based Dealer-FX has been acquired by Snap-on Incorporated, a manufacturer and marketer of tools, equipment, diagnostics, repair information, and systems solutions. News of the acquisition was released on March 8, 2021 in a Snap-on news release, which stated the company …
Average wholesale used vehicle prices in Canada experienced another up-tick with trucks and SUVs leading the way, according to Canadian Black Book’s market update. The update was released during the first week of March, and noted that the increase was …
More than half (59%) of new-vehicle shoppers fall into the categories of “somewhat likely” or “somewhat unlikely” to purchase or lease a battery electric vehicle (BEV) as their next car, creating a “significant window of opportunity” for future EV sales, …
In keeping with the automotive industry’s trend towards virtual events due to COVID-19 restrictions, BMW Canada launched an “Auto Show and a Movie” on February 27 that offered approximately 7,000 Canadians a look at the models and innovations driving the …
Volvo recently announced that its electric vehicles will be sold online only. The OEM plans to become a fully EV company by 2030, which begs the question: what does the move mean for its automotive retail network? Based on the …
With the U.S. looking to enhance the rollout of electric vehicles and buses across the nation, the move may require large investments in the country’s strained power grid system. “The city’s (Austin, Texas) transit agency has budgeted $650 million over …
U.S. vehicle sales may have taken a dive in 2020 but dealerships had their most profitable year ever, according to Car and Driver. “They put the squeeze on us. Shuttered factories drastically reduced supply, but demand stayed strong. That led …
Europe’s electric vehicle sales are expected to surpass the one million mark in 2021, but growth is also anticipated to be slower as things get back to “normal”, according to a report by Schmidt Automotive Research. “Most mainstream forecasters expect …
