Less than 14% of used car dealerships in Ontario kept their stores open and running with regular hours in April, while the remaining percentage of dealerships were split between reduced hours or closure, according to DesRosiers Automotive Consultants (DAC). The …
RAPID RTC launched a new omni-channel platform with integrated chat, voice, and one- or two-way video to help bring dealers and online shoppers together. Known as RAPID RTC Live Dealer, the platform offers sales staff the ability to communicate and …
Additional help is on the way for automotive retailers, as the Canadian Chamber of Commerce launched a new, government-funded program on May 25 that aims to help small- to medium-sized businesses, not-for-profit organizations, and charities. The Business Resilience Service (BRS), …
iA Financial Group is reorganizing the management of two business units and is moving Sean O’Brien into the position of Executive Vice-President of Wealth Management, as a result of the changes. The company made the announcement in May and the …
Michael Carmichael, President & CEO of UpAuto, talks about the measures his dealerships have implemented due to COVID-19, and offers his take on the push to add more and more digital tools.
CADA Laureate award-winners from all three categories are offering ideas, insights and advice on the COVID-19 pandemic and its impact on the dealership world, through inspirational videos that have been published on the CADA Laureate website. The initiative comes from …
Chris Schulthies, President of Wye Management and expert sales and management trainer, talks about the changes dealerships can expect to see post-pandemic in sales, online showrooms, F&I offices, and pre-owned sales. Many of the changes are taking place in real-time, …
Brian Murphy, VP, Research & Analytics at Canadian Black Book, explores the good, the bad and the ugly where the auto industry, and auto retail, is concerned, covering everything from new and used vehicles to residual values, auctions and recession …
Hyundai Canada is offering Canadian first responders and health care workers exclusive dealer invoice pricing as part of a recognition program. The move is meant to recognize the work being done by these workers on the front lines of the …
Patrick Roosenberg, Director of Automotive Finance, J.D. Power discusses the findings of the J.D. Power 2020 Canada Dealer Financing Satisfaction Study that was just released. Why are some lenders more popular than others? It’s about personal relationships and trust, says …
John Kiser, Senior Vice President of Automotive & Mobility at Ipsos, talks about the company’s recent study on the impact of COVID-19 on consumers and their interest in buying vehicles. The findings reveal some good news for dealers, and a …
Quebec experienced the steepest decline in provincial sales in April, in terms of percent change, with an estimated 84.6% decrease, according to DesRosiers Automotive Consultants (DAC). In its latest update on provincial sales, DAC said new light vehicle sales in …
