Christy Fines, GM, Barrie Chrysler/400 Chrysler discusses how her dealerships are adapting protocols for the pandemic and beyond, staying in contact with her team with social media and other technology, and trying to stay close to customers in a post-pandemic …
It is not only new vehicle sales that will be hard hit by the economic impacts of the novel coronavirus, according to DesRosiers Automotive Consultants (DAC). There are various areas within auto retail that COVID-19 will reach as well. Millions …
In response to the COVID-19 situation, Reynolds and Reynolds will reduce monthly (recurring) billing for all hardware and software — for all dealerships — by 20 per cent for the month of April. The announcement was made on March 27 …
TRADER is waiving 100 per cent of autoTRADER.ca marketplace subscription and listing upgrade costs through April and May 2020, the company said in a news release. “We are seeing government regulations evolve daily in response to the pandemic, and we …
Kelley Blue Book has announced the 2020 Brand Image Award winners, with Tesla taking in most of the awards in the luxury brand categories and Subaru leading the non-luxury brands. The awards are meant to recognize outstanding achievements from OEMs …
Steve Chipman, President & CEO at Birchwood Automotive Group discusses how his company’s group of 22 dealerships has adapted to the pandemic, including a Buy at Home program with rebates, payment deferrals and contact-less delivery. Chipman says he keeps in …
In our first missive we sent out on the COVID-19 issue, we mentioned three big unknowns: How bad is it going to be How long will it last … and What will the ramp up period look like once this …
On April 6, TD Auto Finance announced that the company remains open, and offered some information on how it plans to support dealers and customers impacted by the novel coronavirus situation in Canada. “If your personal auto loan customer is …
The 90th edition of the Geneva International Motor Show (GIMS) was cancelled in February, but the press conferences and presentations of world premieres were still offered online in March. “Traditionally, the Geneva International Motor Show is a showcase for the …
TRADER Corporation launched a new Remote Selling Suite aimed at facilitating the way Canadian dealers digitally connect with their customers, as the novel coronavirus situation continues to impact consumers around the globe. The company wants to arm dealers with the …
Canadian auto dealer columnist James Carter, of Vision Mobility, and Mark Thomas, VP of Alliances and Marketing at Ridecell, will offer a webinar on April 16 at 8:30 a.m. PDT on Dealership Success with Shared Mobility. The webinar aims to …
Andrew Tai, CEO of Motoinsight, says his team has been busy working with dealer clients on implementing digital retailing and adapting to the pandemic. Tai, a longtime advocate for digital retailing and improving the online experience for dealership guests, says …
